Are there any goods in stock at this store? If there are no goods, what should I do?

 All our products are sold on a spot basis, so please feel free to purchase. Due to the large variety of goods and the daily high volume of sales, there might be a case where products are not removed from the shelves in time.

 Please understand that the shortage of goods is caused by the above reasons. We will contact you through Alipay or telephone to handle the situation.

 We have already paid. When will the goods be shipped, and how long will it take to receive them?

 Due to the large daily shipment volume, we will dispatch your order as soon as possible within 48 hours after your payment is successful. Our store ships orders based on the payment sequence of all buyers.

 Delivery time may be affected by distance, weather, and unforeseen factors. If your order is urgent and must be dispatched on the same day, please communicate with customer service before making the payment.

 What should I do if the product I receive has quality problems or is out of stock?

 If there are any shortages or quality issues with the goods after receipt, please contact customer service within 72 hours. If the issue is due to quality, please send the damaged photos to customer service in time.

 I have received the goods, but I am not very satisfied with them. Is it possible to exchange or return them?

 If you are not satisfied with the product, you can exchange or return it within 7 days after receiving it. Please note that the product must not be used and the original packaging must be intact. The shipping fee is on your own.

 The following situations do not support returns and exchanges:

 The product packaging is damaged or incomplete, and the product accessories or related documents are incomplete.

 BUnauthorized repair or modification.

 C was not used or stored in the normal manner.

 D. Exceeding the post-sale service period of the goods.

 Seasonal products that are past their expiration date are non-refundable (e.g., summer mosquito repellent clips and winter warmth stickers).

 For products that have been discontinued by our company, we regret that we are unable to offer refunds or exchanges.

                         Please count the number of goods and the merchandise in person when the courier delivers the goods to your door for signature. IfPlease contact customer service immediately if there is a shortage of goods.

 Lost item verification: First, verify the weight of the parcel on the delivery slip and the weight of the original goods after receipt. Save the packaging bag and take photos to contact customer service. We will handle it as soon as possible.

 HelpPlease verify the weight of the outbound invoice and confirm the goods sent through the system. If there is a shortage, we will arrange for a reissue as soon as possible.

 If the goods have been shipped normally and the buyer signs for the delivery without checking the quantity of the goods or the condition of the items, the loss will be borne by the individual.