1. About delivery

Arrange delivery within 72 hours after the buyer pays!

2. About size

All dimensions are measured manually, and the deviation of 1-3cm is within the normal range. The actual size is subject to the actual product received.

3. About color difference

Due to the shooting light, the color difference of the display is different from the personal understanding of the color. There will be a certain degree of color difference between the actual product and the picture. This situation is inevitable. The final color is received.

Products are mainly in kind.

4. About express delivery

By default, our store sends Guotong Express, and all large goods are delivered by logistics.

V. Explanation of other problems

Q: Do your products support customization?

A: All our products are factory direct sales, which supports customers such as gift companies, foreign trade companies, and Taobao Tmall to customize samples. For more information, please contact online customer service.

Q: What should I do if the customer service has not replied?

A: If the customer service does not reply to your questions in time, please wait patiently or call the 15924269996 customer service hotline directly. We will serve you wholeheartedly.

Q: Are the products on the shelves available? What if it is out of stock?

A: All our products are sold in stock, and the products that can be ordered are available on the page. Please rest assured to buy. Due to the large variety of products, the daily sales volume is relatively large and cannot be removed in time.

Please understand the shortage situation, we will contact you by phone or Wangwang and handle it.

Q: We have paid for it. When will it be shipped and how long will it take to receive the goods?

A: due to the large daily shipment volume, we will deliver the goods in the order of payment within 24-28 hours after your payment is successful. The delivery time will be affected by distance, weather and uncertain factors.

Q: What if the product received has quality problems and is out of stock?

A: If the goods are out of stock or have quality problems after receiving the goods, please contact the after-sales customer service within three days. If there are quality problems, please take pictures and send them to the customer service in time after receiving the goods.

Q: I have received the goods, but I don't like them very much. Can I return them?

A: All products in this store are factory ex-factory prices for the factory direct sales office. Jimei carpet Co., Ltd. has only A small amount of stock in terms of product types and patterns, so the products taken with zero sales are produced on the same day. Therefore, please choose the pattern specification and carefully check details description when you buy it for your own use. Please be careful when choosing the color of the Monitor and the actual product because there is a little difference between the color of the Monitor and the actual product. Please make a sample before you customize it. The company's products have no quality problems and will not be returned. Please understand.

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