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【Ordering Instructions】
To ensure the responsibilities and obligations of both parties, this site has specially formulated this regulation. Please understand and read clearly before placing an order!
1. About Shipping
1After the customer places an order and makes payment, it usually takes 3-5 business days for the product to be shipped.2Arranged to be sent within days, daily16:30Orders placed or paid after the fact will be set to ship the following day; if there are any special reasons that prevent timely shipping, we will contact the buyer in a timely manner to handle the situation. We appreciate your understanding and gratitude.
2Logistics and freight costs are generally paid upon arrival, and the goods must be picked up at the freight station. The shipping logistics can be provided by the customer (please provide the Changhong freight telephone) or we can help you choose a more suitable one! (Note: we can only estimate the freight costs for the buyer, and the actual freight costs are the main amount when the goods are picked up.Please provide the Chinese text you want to translate, and I will translate it into English for you.The shipping time is within our control, but the arrival time at the freight station is not guaranteed, so please understand. If the return of the goods is due to errors in buyer information, such as phone number or address, the customer will bear the round-trip shipping costs.
Section Two: About the Price
The prices of products in the shop are factory prices, except for a few free shipping products. They do not include any other fees such as shipping costs. If a company or booth needs to confirm the sample, the sample fee will be charged according to the product price. Please negotiate with us specifically when you take the sample.
Three, About Receiving Goods
1The transportation company is responsible for transporting the product to the designated place. When the buyer picks up the goods, please carefully inspect the goods in front of the logistics freight company personnel. If you find that the outer box is seriously deformed, damaged, the sealing packaging tape is broken or missing, the sealing tape is incomplete, or there are obvious signs of being opened, please open the seal and count to check, and if there is any error, please negotiate with the logistics company on the spot for compensation. If the problem cannot be solved, please do not take the goods away at first. Contact us at the freight station for negotiation; otherwise, after signing, it will be considered as no objection to accept the goods.。
2If there is a shortage of goods, please sign for it after receiving it.24Please leave us a message, and we will help you verify the situation as soon as possible. If there are any damage to the packaging of the goods, missing or damaged goods, please take photos as evidence, refuse to accept the express, and contact us to handle.
3We will try our best to strengthen the packaging of the goods to avoid damage as much as possible, but there will be normal transportation losses.2-3%Unfortunately, if any damage occurs, we will resolve the issue by replenishing the parts in the next order rather than individually sending replacements. Please understand.
★FourthAbout Returns and Exchanges
Emphasis: We do not accept returns or refunds.
1.We do not accept returns in principle. If the product has quality issues due to factory defects, we can negotiate for a exchange. However, the transportation costs need to be borne by the buyer. After receiving the returned product, we will send the exchange together with the next order from the customer. We cannot accept the situation where the exchange is sent together with the next shipment. The customer is responsible for the freight costs.Exclamation markMust inform the Wangwang customer service before returning to the company!!
2.Due to the special nature of toy products, they cannot be compared with household appliances. Therefore, our company does not implement a three-pack policy for all toy products we sell. If there are problems after use, we do not assume any responsibility. If we are able to solve these problems, we will help, but all related costs will be borne by the customer. Special products are handled according to the relevant agreements reached between our customer service personnel and the guests.
3.The following conditions do not allow for returns or exchanges: damaged or incomplete product packaging, missing product accessories or related documents, unauthorized repairs or modifications, use or storage not in accordance with normal methods, and goods beyond the post-sale service period.
4.Unconditional Return Policy: This company offers15Free Return and Exchange Service (Available Only to Resellers), in case of a return or exchange request, the customer must ensure that the product packaging is intact, has not been used, and the product is undamaged, without affecting the resale of the product. (If the returned goods do not meet the standards, the store will charge a '')30%The original transaction fee is charged, and the return shipping fee is borne by the buyer without any reason.
★Five, About the issue of sub-delivery
1If you apply for a return due to quality issues, ensure that the product is returned in its original, undamaged packaging, and we will deduct the shipping fee we incurred in sending the product.
2Quality issues, such as product damage or inability to use normally, will result in the buyer bearing the cost of return and exchange fees for any damage caused by human error. If the product itself has problems upon receipt, or if missing accessories can be resolved by sending replacements, or if the situation requires a return, the cost will be borne by us.
3If the distributor fails to fully understand the product and is unable to handle after-sales issues effectively, and the product sent back for testing turns out to be undamaged, the shipping costs will be borne by the distributor.
4、All returned goods must be registered with customer service before applying for a refund. Thank you for your cooperation!!!
★SixthExclusion of Liability
1.All our products sold are strictly inspected by quality inspectors to ensure product quality. However, due to various uncertain factors, our factory can only guarantee the quality after the goods arrive.97%-98%The product quality is without any problem.2%-3%It falls within the scope of exemption.
2.All the goods sent by our company are brand new. Before shipping, we will ensure that the product packaging is intact and tidy, and the outer box is strong. The goods are produced and shipped according to customer orders. The majority of the product materials are plastic, and the packaging is made of paper materials. However, during the transportation process, especially in some long-distance cities, it is possible that some products may suffer from transportation losses (such as minor scratches caused by collisions, or slight deformation of individual color boxes). The transportation is completed by a third-party logistics company, which is beyond our control. The responsibility for damage caused by transportation will not be borne by us. The transportation time is affected by many factors such as weather, vehicle arrangements, and traffic conditions, and it will not be used as a reason for returning the goods.
3.Some buyers feel that the workmanship is rough with flaws and not of good quality, not as expected, etc., but these do not fall under quality issues. We apologize for the overly picky buyers. Please consider and carefully read before purchasing. If you have any questions, please consult us.
4.All sizes are measured by hand.1- 2CMError is normal. All images are uploaded by real shots. Due to reasons such as different light and displays, there will be certain color differences. Please understand.
This clause will take effect automatically when the customer decides to order our products, without the need for both parties to sign or seal separately. If you do not agree with the above terms, please consider carefully and make sure you agree before ordering products from our company..
Better quality and more favorable prices are our relentless goals! We hope that our hard work will receive the understanding and recognition of everyone! Finally, I wish you all a pleasant shopping experience!
Seven, Product Use Precautions:
1.Disassemble small parts carefully and store them in a safe place to prevent children from swallowing them.
2.If there are batteries interfering with the operation site, please select another site for operation.
3.Do not store near fire and high temperatures, or in humid places.
4.When the battery is wet with water, please thoroughly wipe away the moisture.
5.After each use, you must turn off the power switch and remove the battery.
6.If you need to install a product that does not come with instructions, please contact customer service for a tutorial. Do not install it yourself (we will not accept after-sales service for any issues caused by personal reasons).
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