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About the picture

All images on TOPOT are taken from actual products. Due to differences in lighting and monitors, there may be some color differences. If you cannot accept color differences, please choose carefully to avoid transaction disputes. Such issues cannot be used as the basis for middle or negative evaluations or complaints. If you give a middle or negative evaluation due to such issues, we will appeal to Ali, and we ask for your understanding!

About Receiving Goods

Please check the products in front of the courier after receiving the goods. If there are any damage, please contact us immediately. If you do not check the products in front of the courier or if you do not report any problems within 24 hours, the return shipping fee will be at your own expense. Thank you for your understanding and support!

About shipping

We offer stock wholesale, and the shipping time is usually 48 hours after payment (except for special events). If you haven't received the goods 10 days after shipping, or if you have any questions about the products after receiving them, please contact our online customer service within 48 hours after receiving the goods!
Customers in Jiangsu, Zhejiang, and Luzhou generally receive their goods 1-2 days after shipping.
2, Customers from other provinces and cities in China generally receive their goods within 3-4 days after shipment, and once the goods arrive, the logistics company will notify you to pick them up.
3, Customers in remote areas may experience a slightly longer logistics cycle. If you need to send a courier, please contact our online customer service to modify the freight or make up the difference in EMS freight. If you do not make up the difference, please close the order and do not ship, thank you for your cooperation!

About the return

We do not support a 7-day return policy without any reason, but if you need to return the product because you are not satisfied, you must ensure that the returned goods have not been used and do not affect our second-hand sales. The return shipping costs must be borne by the buyer. If the product damage is caused by personal reasons (not product reasons), the return shipping costs need to be advanced by you. We will not accept the return of goods sent by courier with the payment on arrival. In addition, if the product returned due to long-distance travel is damaged in transit and the packaging box cannot be reused, we need to deduct the corresponding costs from you. We hope that you will understand!