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Shipping Instructions: 1. Shipping Time: For orders placed on the same day, if the items arrive, they will be shipped on the same day. If there are multiple orders, we will ship them out within 48 hours after placement. 2. Shipping Company: Our usual shipping partners include Yuantong; for special requirements, Huitong, Post, and Yunda can also be used. 3. Shipping Timeline: Currently, the normal delivery time is 3–4 days. 3. Wholesale Orders: For large quantities, our partnered logistics providers include Aneng, Deppon, Yimidiada, and local specialized logistics services across various provinces. The delivery time is approximately 3–4 days. The logistics fees for bulk orders are charged based on actual usage, and payment at receipt is also an option. Package Receipt Instructions
All packages sold by this store are counted precisely before being shipped from the warehouse. If the customer notices any damage or missing items upon receipt, please contact customer service immediately. If the customer claims there is a shortage after receiving the package, we will not address it (all responsibilities for goods before receipt lie with us and the courier; once received, the buyer is responsible, and the courier has no liability. Please cooperate). Please ensure that the goods are counted before the delivery agent leaves. Return and exchange instructions
1. Due to the limitations of online ordering, buyers cannot see the actual product before purchasing, and often the goods received do not match their expectations. We also frequently consider this issue from the customer’s perspective. To minimize customers' losses, we offer a 7-day no-reason return or exchange policy, starting from the date of delivery receipt. 2. If the issue is related to the product’s quality, all shipping costs for both directions are borne by us. 3. For returns due to non-quality issues, the buyer is responsible for all shipping costs. For products free of shipping, the buyer must pay the first shipping fee to us. 4. For items with confirmed quality issues (please indicate them using a self-adhesive label inside the package, along with Alipay Wangwang name, order number, and reason for return), please send them to us promptly. Returns and exchanges are available within 7 days from the receipt date, and the shipping cost is at the buyer’s expense (7 days provide enough time to check the quality, and we treat both new and existing customers equally). Any item returned after this period will not be accepted for return or exchange. No factory can guarantee a zero defect rate. International standards allow a 3% defect rate; if the defect rate is within this range, please do not return the item. Thank you for your understanding and cooperation. Please do not cause trouble to our after-sales service—it will upset everyone! If we confirm the issue after receiving the item, we will provide a return or exchange. The returned item must be sent back in its original packaging and accessories intact (including straps, labels, and transparent packaging bags); otherwise, no return or exchange will be granted, or a certain amount of payment will be deducted. If you return the item without contacting customer service, please discard it—we do not accept any prepaid returns!