In order to enable members to get due Services in Ali ornament and avoid unpleasant things. Based on the principles of mutual understanding, fairness and voluntariness, both parties jointly abide by the following terms:

i. Member order requirements
carefully check the order (price, quantity, specifications, etc.). If you have special needs, you need to explain in time. The delivery address and contact information must be accurate, otherwise you must bear the related losses caused by this. Timely payment of orders

2. Processing customization
our own factory provides customers with personalized processing and customization services. Merchants only need to provide product samples, or clear pictures of product details and related sizes, so we can follow these for processing and customization, our company will follow up with the products customized by customers to estimate and verify the proofing costs incurred during production ranging from 100 to 400 yuan, requiring customers to pay in advance. Before placing a custom order, merchants need to advance 30% of the expected funds according to the customized quantity.                                                               

  Transaction notice

All products on this website basically have real pictures, detailed descriptions, materials, sizes, sizes, etc. Please rest assured to buy.

01 color difference description: the color difference and color of the product will be different due to the difference of the background, light and reduction degree of the computer monitor. It is not within the controllable range and does not belong to the quality problem. The product is subject to the actual product. Ornament is basically made by hand. If you are very concerned about color difference and small defects, please consider carefully before deciding whether to order.

02 about delivery: After the buyer places an order for payment, we will deliver the goods within 48 hours (two days). Basically, those who place an order for payment before 5 pm will deliver the goods on the same day. If you are out of stock, we will contact you by phone or Wangwang. When shipping, there is a special distribution personnel to check the delivery order and goods, and then put them into the corrugated box to send out.

03 express logistics: our default Express is ZTO Express. For other express delivery, please contact online customer service. If the express delivery is not available or the goods are in urgent need, please contact Customer Service to change the express delivery and postal express. For bulk goods, please contact the customer service to explain the address of the nearest logistics company and the name of the shipping station. So that you can mention the goods in the shortest time and the nearest place. Solemnly declare that express delivery and logistics are not what we can control. Please do not use the dissatisfaction of express delivery and logistics service attitude and arrival time as the basis for our evaluation.

04 about signing: please be sure to sign for the goods when they are delivered. If family members, friends, doormen, etc. sign for the goods, they will be deemed to have signed for themselves. Please be sure to open and check on the spot and sign for it. If the goods are damaged during transportation, please directly verify the claim with the delivery personnel or refuse to sign for it.

05 about after-sales service: if there is any quality problem within three days from the date of receipt, please contact us in time. We will give a reply of return and replacement, and will not accept it within the time limit. If there is no problem with the quality, do not return or exchange the goods. Just because you don't like it, it is too different from the picture. It is not satisfying, dissatisfied or not as good as expected, the products purchased by the buyer are not allowed to be returned or exchanged. However, if the product has objective quality problems such as rust, paint shedding, and Diamond dropping, it will be returned.

06 about comments: your pertinent comments are the unremitting driving force for us to move forward. If you are satisfied with the goods and feel happy, please give us encouraging favorable comments, if you are not satisfied with any problem, please communicate with the customer service in time. Any problem can be solved quickly, and your questions and dissatisfaction can be cleared immediately. I am also happy to you. Happy mood.