Regarding product quality: Our customer base has been continuously growing and expanding. This also affirms our confidence in ourselves. Each product goes through a series of tests during the production process. We assure our vast customer base that we are always striving for perfection and will do our utmost to ensure high-quality products.

Regarding express logistics: For express delivery, we choose (Huitong Express), (ZTO Express), (Best Express), (ZTO Express), and the product quotation does not include express shipping fees. Normal delivery time within Jiangsu, Zhejiang, and Shanghai is 1-2 days, and it takes 3-5 days outside the province. In remote areas, it may take 1-2 days longer. Please wait patiently. If you need other express delivery, please contact us to modify the shipping fee. For logistics, we choose "Deppon Logistics, Best Logistics, and Direct Express Logistics to reach various regions. For remote areas, we use "transit" logistics. Generally, it can also be sent to all provinces across the country, which is relatively low in shipping costs. The transportation time is about the same, but it does not deliver to the door, and it needs to be picked up.

Regarding after-sales service: If you choose to work with us on a long-term basis, we will consider your interests and, upon receiving a product with quality issues, we will directly replace it for you. As long as it is not due to human damage (please note the product packaging). Additionally, for products with quality issues from the date of purchase, we offer a seven-day replacement guarantee, long-term maintenance, (except for custom-made products). Return shipping fees are to be paid separately, meaning the shipping cost is paid by the sender, and the company does not accept any items with payment on delivery.

Regarding the order and shipping issues: After you make the payment, in general, we will process your order within 24 hours. In case of any special circumstances, our sales representative will contact you in time to communicate. We hope that your contact information remains online.

Regarding the quantity of orders: For the convenience of your procurement and sales, our company normally has a certain amount of inventory. However, if the order quantity is over 2000 pieces, please contact us to arrange production to avoid delaying your shipment date.

Regarding the receipt of the goods: please do not sign for the delivery immediately after receiving them. Ensure that the packaging is intact and check the quantity of the goods to ensure it is correct. We will include a shipping receipt. If there is a discrepancy in the quantity or the product style is incorrect, or if there are any quality issues, please contact us immediately. We will handle the situation promptly.

Regarding the issue of receiving you: Our customer service team can be quite busy at times, and if we don't respond promptly, it's definitely because we're busy. Sometimes, we might not be able to handle everything, which could lead to us not being able to receive you or respond to your inquiries in time. Please refer to the detailed product descriptions for your shopping, and we apologize for any inconvenience. If you have an urgent matter that requires our prompt attention, you can call our customer service hotline at 15995769578.