Supply Source Explanation
Our company has sufficient supplies, please rest assured to purchase.
About Color
All the goods in our store are photographed with actual items, and the colors are professionally checked to be as close as possible to the actual flat layout images. Due to differences in color contrast and color temperature of computer monitors, etc., everything should be determined by the actual received items.
About Customer Service
If your inquiry is not responded to in time, it may be due to a large number of inquiries at that time or system malfunctions.
About after-sales service
We will provide complete after-sales service with quality assurance. Please contact us if you have any questions.
About shipping
Our shop defaults to sending express delivery. Please contact our online customer service first.
About Returns and Exchanges
1. This store is a "no-reason return and exchange" shop, so if you encounter any problems, please contact our customer service first.
2. Generally not within the scope of returns and exchanges (according to the rules)
1) The product packaging has been opened and damaged.
2) If the problem is quality-related,
3) Due to improper storage by the buyer, the goods have deteriorated.
3. Return and Exchange Process
Contact customer service—>Provide evidence—>Return the goods—>Inform the customer service—>Compensate the difference—>Refund (return)—>Receive goods (exchange)
1) Contact Customer Service: Before applying for a return or exchange service, please make sure to contact our customer service. If you send back the goods or apply for a refund without contacting our customer service, our store has the right to refuse or ignore the request.
2) Provide evidence: If the problem is with the quality of the goods, please provide photos of the product packaging and the actual goods to prove it.
3) Return of goods: When returning goods, please attach a note to the package with the buyer's information, including "Alibaba ID, contact information, reason for return and exchange, shop name, postage."
4) Inform Customer Service: After sending the goods, please contact customer service to provide the express delivery tracking number and the express company, so that we can contact you as soon as the goods are received.
5) Make Up the Difference: We will contact the buyer as soon as we receive the goods to confirm the return or exchange information, negotiate the solution, and guide the buyer to make up the postage or the difference.