About purchasing

1. We recommend using Alipay for payment, which is safe and fast. If you need to make a bank transfer, please contact the shop owner.
2. Due to our store's combination of wholesale and retail operations, goods move quickly. Please contact the store owner before purchasing to confirm whether the item is in stock (generally, the items on the shelf are available). If the item is out of stock after purchasing, you can choose to exchange for another style or request a refund. Please understand^_^
3. Our store adheres to the principle of low profit and high volume, making many friends in Taobao, and the buyer is like God. We do not aim for the profit of the baby, but we aim for the satisfaction of the buyer. The price of our store's baby has always adhered to the wholesale price, and we welcome wholesale orders from online stores, physical stores, corporate groups, and schools. The more quantity, the better the price.

Express logistics
About shipping costs: The shipping fees listed are for reference only. The actual costs will be determined by the logistics company (for large items) or the courier company (for small items).

1. In general, the goods will be shipped within 1-2 days after payment, and the arrival time varies depending on the location, usually 1-5 days;
2. When you receive a courier package, please open it in front of the courier to check if the packaging is intact and the goods are not damaged. Sign for the receipt only after confirming there are no problems. If you find any abnormal issues, please make sure to note them on the courier receipt, and then sign for the receipt. This helps us to negotiate with the courier company. Once verified, we will send you the undamaged goods.
3. The development of the domestic logistics system is still far from perfect, and some express companies' services are not satisfactory. Please do not attribute the express delivery issues to us, understanding is paramount.

Delivery and Receipt
1、Before shipping, we will carefully inspect the quality of each product again. If you receive a product with quality problems, we accept a return without any reason and bear the double-way freight costs; if the reason is not quality-related and the product is undamaged, complete with warranty cards and does not affect resale, we can accept a return (within one week of receiving the product), but the buyer must bear the double-way freight costs.
2. Please confirm the receipt of the product if there are no problems and leave a positive review. If there are any problems, please communicate first and then make a review. Thank you for your support!
3. Any unresolved matters will be resolved through consultation. By placing an order, you agree to the above terms! Best wishes.

Happy shopping, friends!

Return and Exchange Policy
1. 7-day no-reason return policy: The product should be intact, with all tags and packaging intact, and not affect resale!
2. Exchange within one month for quality issues: including natural leaks, bulging, and separation!
3. We will bear the freight costs for quality issues, and the buyer will bear the two-way freight costs for non-quality issues!

4、Upon receiving the product, you are not allowed to request a return due to reasons such as "This is not suitable for me", "It's not quite what I expected", "……”, etc. You can pay for both ways of express delivery to exchange the product. Therefore, when purchasing the product, you can communicate more with us to understand the product, read the "Product Description" carefully, and combine the images to understand the quality, color, and other factors as much as possible to avoid unnecessary losses for both parties and to delay your use is not good.

Maintenance Method
1. Properly inflate: Use a professional air needle and moisten it before slowly inserting it into the ball mouth to inflate. Do not use a high-pressure air pump to inflate!
2. Be aware of choosing different series of basketballs for different venues.
Indoor (wooden floor or rubber floor): genuine leather, PU
Outdoor (Cement, Sandstone): PU, PVC, Rubber
All our selected genuine basketballs are made of PU leather, suitable for both indoor and outdoor use!
3. After use, clean the surface of the cleaning ball and store it in a cool and dry place.
4. Do not kick the basketball with your feet or sit on it to rest.
5. Do not overinflate the ball, usually 7-8 pounds, especially in hot weather. Overinflation can be affected by the ball's internal expansion and contraction due to heat, which can easily cause bulging and gluing issues, affecting the ball's service life!

About Smell
The basketball inner is made of rubber. It is immediately plastic-sealed after processing to prevent the release of all the odor. When you remove the plastic seal, there will be a certain smell, which is normal. However, after using it once, the odor will disappear!

"关于弹性"可以翻译为 "About Elasticity"。
The ball just received has poor elasticity, which is normal because it is fully inflated during transportation and needs to be properly inflated. At the same time, it's not necessary to overly pursue elasticity. Cheap rubber balls with no inner core are very elastic, but they are not official balls. PU basketballs have their own standard of elasticity. When the ball is held at 1.80 meters (ball bottom height), the rebound height after falling to the ground should be between 1.20 meters and 1.40 meters. This is normal.