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customized products

customized products are not quality problems and cannot be returned or exchanged. Please make sure your size is accurate. The error of 1-3cm for all products is within the normal range. This shop is all customized products. Please contact customer service to confirm the custom size before purchasing. Once the order is confirmed, the order production process will be entered. The information cannot be changed after the order is placed.

About chromatic aberration

All the photos of the products provided are taken by professional photographers, and the later carefully repaired films and color coordination are as consistent as possible with the actual products. However, due to the color deviation of lights and monitors, personal understanding of colors is different, as a result, there may be some color difference between the real object and the photo. This kind of problem is not a product quality problem, and the final color is subject to the real object.

About shipment

all goods in this store are customized products. The customized period within 20 days after regular payment is 3-5 working days. 20-50 customization cycle is 4-9 working days. For more than 50 pieces, please contact customer service to order. The specific delivery time is subject to the delivery time confirmed with the customer service.

About logistics

Our default Express/logistics. If you have special requirements for mode of despatch, please consult customer service in advance. The delivery cycle is 2-4 days, and about a week in remote areas. We will supervise the transportation status of the goods for you according to your express number. We cannot bear the responsibility of delayed delivery of goods. Please understand each other, thank you!

About Signing

in order to provide you with a smooth and fast shopping experience, and to avoid inevitable return and exchange, we will carefully check each order before shipment and be responsible for each customer. Therefore, it is best to sign for it by yourself. If it is signed by others, please be sure to open it on the spot for inspection, especially when the package is damaged or there is indentation, be sure to open it for inspection, and then sign for it after confirming that it is intact; If there is any damage, please reject it directly and contact our customer service staff immediately. Once signed, the product is deemed to be accepted.

About Return

customized products cannot be returned or exchanged within 7 days without any reason. Tracery and related products are customized according to customer needs. Therefore, buyers are requested to confirm relevant information with customer service carefully before purchasing. If it is the quality problem of the product itself, we will return the goods unconditionally for you, and we will bear the return postage (please pay advance payment on account for the postage, and do not accept on-arrival payment or surface mail). If the buyer requires return or exchange for his own reasons, it does not belong to the scope of return and exchange of goods in our store. We hope everyone can understand and understand each other!

About after-sales

if there are quality problems or problems on other applications, please contact us in time, and we will solve your problems in time.

* Note: The preceding description is valid only when price comparison occurs. If the merchant separately explains the marked price, the merchant's statement shall prevail.