Quality issue statement:

      if you encounter quality problems or dissatisfaction, please contact our customer service. We will take the initiative to help you solve them objectively without evading responsibility! I always give a moderate or negative review, which is not helpful to both the seller and the buyer. Help you solve practical problems and improve our service level. Achieving a win-win situation is the goal.

      If there is any quality problem after receiving the order, please contact our after-sales personnel within three days after receiving the goods, take photos of the goods with quality problems, and send the name of the photo to our after-sales personnel with the item number, so that we can check. (Note that sending photos must also be within three days after receiving the goods. Those who fail to accept the goods within the time limit or do not send photos for return will not be accepted.) We will give the processing result within 24 hours after receiving your after-sales request. The processing results are divided return and exchange and direct refund two types.
    Statement 1: quality problem is defined as the problem that jewelry cannot be worn completely due to mistakes in the process of making or assembling products. The details include the following: serious rust, fracture, large area color fading, Diamond dropping, few accessories and other problems that seriously affect wearing. However, I hope customers can give some understanding of the small flaws that do not affect wearing ornament has the characteristics of fashion and fashion, and some flaws that do not affect wearing are inevitable. We do not promise to return or exchange minor defects.
    Mail, after the after-sales confirmation, the goods with quality problems can be mailed back to our company. Please negotiate with the after-sales specialist for the specific mailing method. We will bear the postage due to quality problems, the postage needs to be paid in advance. After receiving the goods, we will put the postage into your Alipay. We do not provide separate delivery of returned goods, and the exchange will be sent to you together with the goods you ordered next time. Note: Our company does not accept return by surface mail or on-arrival payment. When returning goods please leave a small note in the package, fill in your consignee's name, phone number and order number. (Or return the shipping list when we deliver the goods) and Mark the details of the returned goods in the note or delivery note so that we can verify and handle the goods in time after receiving them. (If you do not write the above information to return the goods, we will not accept it if you cannot verify whose return is received. The consequences are at your own risk.) Please understand!
    Statement 2:     in order to cooperate happily, such as package damage, water inflow, trampling, etc.), please sign for the package after unpacking and inspection in the presence of the courier or contact us in time, please look at the after-sales problem with understanding, and we don't want to bring you any trouble, because most after-sales services are actually taken during the express delivery process. We have also been deeply troubled for a long time. Thank you for your understanding and tolerance!