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Color difference explanation:

Due to the differences in the background, lighting, and the color reproduction of computer monitors, the color difference and color of the goods may vary, which is beyond our control and is not considered a quality issue.

The goods are subject to actual items. They are mostly handcrafted, and if you are very particular about color differences or minor imperfections, please carefully consider before placing an order.

About shipping:

After the buyer places an order and makes payment, we will ship the goods within 48 hours (two days). Generally, if the payment is made before 5 pm, the goods will be dispatched on the same day. (Weekends included)

except (for)We will contact you by phone or Alipay if there is a shortage.

About the receipt signing:

The logistics information shows that the delivery has been signed for, such as by family members, friends, or the gatekeeper. If you have not received it, please call the courier's phone number on the logistics information to identify yourself and your address, and then ask the courier to resend the parcel.

Verify.If the packaging is damaged during transportation (broken or with holes), please directly ask the delivery personnel to inspect the goods, claim compensation, or refuse to accept the delivery.

About after-sales service:

Please contact us within three days from the date of receipt if there are any quality issues. We will provide a response for returns and exchanges. We will not accept any requests after this period. If there are no quality problems,

No exchange or return processing is available for balloons, which are special items. Used balloons are not supported for exchanges or returns. If you are not satisfied with the product due to personal preference, a significant difference from the images, or for any other reason, we will not provide a refund.

ImagineThe reason for such good quality is dominated by subjective factors, and the buyer bears the freight costs for both trips.

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