Buyer's Must Read

For any products purchased from our factory, if there are any quality issues or short deliveries, please contact us immediately. We will resolve the problem for you promptly and provide you with a satisfactory response:

Within 7 days from the receipt of the goods (subject to the signature on the shipping document), if you discover functional failure or quality problems with the products, please contact us immediately: we will not accept any claims after the deadline; any false or exaggerated reports once verified will not be accepted.

Due to the fact that customers are unable to inspect all products individually upon receipt, we allow a 7-day period after receipt to discover any quality issues. During this time, we are willing to provide exchange or return services for any quality problems found.

We will try our best to meet the customer's specific requests for product color and style, but we may not be able to fulfill 100% of the requests. All the products are in stock and available for purchase. Please simply make the payment after you have confirmed the order. If there is a stock issue, our customer service team will contact you immediately. Please feel free to make your purchase with confidence.

4. If the buyer is dissatisfied or gives a reason of not being satisfied with the product, and there is no actual quality problem, we will not provide a refund or exchange.

When the customer receives the goods, they must open the box for inspection regardless of whether the outer packaging box is damaged. If there are any damaged products due to transportation issues, please contact the relevant transportation company to obtain a seal-stamped proof and provide it to us. We will assist the customer in making a claim. If the goods are damaged or lost due to logistics, we will not assume any responsibility.

Please protect the integrity of the product packaging and ensure the completeness of accessories and related documents. If the product has quality problems, we will exchange the goods within the specified time. (The freight for individual exchange is borne by the customer, and it is recommended to exchange and supplement the next order.)

If the returned product is not in its original packaging, the accessories or related documentation are incomplete; if it has been repaired or modified without authorization; if it has not been used or stored in the normal manner; if it is beyond the product warranty period; or if the returned product is labeled or falsified, we will not assume the responsibility for a return or exchange.

If a customer encounters quality issues with our products and needs to return or exchange them, please return the goods to our company using a standard courier service. The customer will be responsible for the initial shipping costs, and we will reimburse the shipping costs and the actual product cost once we receive the goods. If the customer returns the goods without communicating with our customer service, we will not accept the return. Thank you for your cooperation, and let's start with communication from the heart.

If you are satisfied with our products and services, please leave your valuable positive feedback and suggestions. We will continuously absorb good suggestions and opinions, continuously improve our mall, and provide more products and services.