2、关于价格

 The issue of price should also be a concern for everyone. Gangmai's products are priced based on cost and quality, and they will not arbitrarily set prices. The same style but different quality will result in a significant difference in cost, so the selling price will also be quite different.

3. About the problem of baby price reduction

 We develop a product, initially we will only produce a small number to see how the market responds. We will add the cost of the mold to the selling price. If the market response is not good, we will stop producing this product. If the market response is good, we will produce in large quantities. At that time, whether it is the raw material or the labor cost of the production line will reduce. If the cost reduces, of course, we will also reduce the price, leaving a large profit space for everyone.

4. About Payment

 We have been in the wholesale business for many years, and our stable customer base includes both domestic and international wholesale customers. The inventory of each product changes rapidly every day. If you need to purchase the goods urgently, please confirm with our customer service staff the quantity of the products you need before you make the purchase. If there is a small amount of stock available on the day but you do not make the purchase, there is a possibility that other customers may make the purchase and ship the goods, so we cannot guarantee that the stock will be sufficient the next day. Please understand and make the purchase and pay promptly.

5. About After-sales Service

 Because the precious items of Gangmai family are mainly inlaid with alloy or oil drops, all of them are handmade. Due to the violent transportation of the courier company, it is inevitable that there will be a phenomenon of falling diamonds. If you encounter such a situation, please don't worry. Generally, the diamonds will fall into the OPP bag. You can use a toothpick to stick with glue, and it will take about half an hour. If there is a shortage, please contact our customer service in time. Because Alibaba is a wholesale website, we generally only earn a few cents for each product. Therefore, individual product damage is not accepted for return and exchange (the cost of freight is too high). If you are a long-term customer of Gangmai, you can save a certain number (more than 10) and send them back together. Gangmai will replace them for you.

All the precious items on the Gangmai store have a large stock, and we will send them out as soon as possible, usually within the same day, with the latest being no later than the second day.

6. About Shipping

For customers with high quality requirements, please choose products with higher prices (4, 5 yuan or more). Orders under 200 yuan are not currently processed. Please understand and forgive. We can accept orders, and the factory has a large production capacity to provide better prices.。

Alibaba's newbies, if you don't understand the ordering process, please read this article first.

 Please register an Alibaba account before purchasing. When making a purchase, please ensure that the products are added to the purchase list, and do not shoot separately, which may lead to misunderstandings.

 A single order can currently order 50 different products. If you need to order a larger variety, please switch to a new order when you have ordered 49 different products.

 1: About how many pieces, all productsBased on the minimum order quantity indicated, there is no limit on the amount, and we support mixed orders!

There are a total of 2 customer service representatives available on the Alibaba website. You can choose them from the 'Enterprise Online' section on the right.

3: GeneralUnsupported online orderingThe product you are inquiring about is currently out of stock. If you are interested, please feel free to contact us. We will produce or place an order as soon as possible.

4: AboutStyle and Color IssuesThere are colors to choose from, so it's recommended that you take the corresponding color and style based on your needs. The style will be sent randomly, and the style will be matched when the order is processed.Default is to send a mixed lot.If you have any special requirements for the style or color, please note them down.We will try our best to help you arrange it according to your requirements.However, there may be some shortages, and I hope everyone can understand. We will make up for the missing items when we restock next time.

5:00About shippingAll express deliveries are received uniformly at night.Orders placed on the same day are generally shipped within 1-2 days.The logistics item may be slightly delayed, as there are many orders to be processed and many customers need to make up shots, change addresses, so we will send after we have sorted them! We will arrange the shipment as soon as possible! We hope everyone can understand!

6: Regarding express delivery, we default to using STO (Shenzhen Express), please check if it can reach your area. If you choose to send by logistics, we will contact you in advance. Please cooperate with us, and we will also check if the goods have arrived. However, there may be errors. To ensure that everyone receives their goods in time, please also check yourself. For areas that cannot be reached by express delivery, you can send by postal small package.

If you need a faster option, you can choose SF Express with the payment on delivery.

7. Freight New Modification: Now our products haveAutomatic Weight GenerationEach product now has its own weight, and the freight price is automatically generated. There might be a slight error. Please contact customer service immediately if necessary.

8：Customers from remote provinces with goods worth over 500 yuan and more than 5 kilograms can generally send logistics, but the price will be higher than logistics. Yiwu's logistics industry is very developed, and the basic price for a box of goods is 10-25 yuan, with an additional 10 yuan for the transfer area, and the additional weight is cheap. It can be said that the more you order, the cheaper it is. However, logistics also has its shortcomings, that is, you need to go to the freight station or the designated unloading point to pick up the goods, and the logistics will contact you by phone. If you find it inconvenient to pick up the goods, it is better to send express. Please note the specified logistics in the shipping document. We default to send Shenton and Nengda. Friends who cannot reach these two courier services remember to leave a message. I hope everyone can contact a logistics company before ordering, and the method can be to find it yourself. You can also call 114 to query the logistics point from Yiwu to your local place, and find a place near you. Then tell us the logistics phone number in Yiwu, and we will help you deliver to your service point.

10New solutions for returns and exchanges:
  Since it's wholesale, the shipment quantity is huge, and it's impossible to check each one to see if there might be small defects. Potential issues could include product defects.send wrongProductQualityProblem,PackingDamaged, Express DeliverycrushThe product has a smallflawNetwork wholesale is not physical wholesale. If you are a local customer, the return process is very simple; all you need to do is go to our warehouse to confirm it and you can exchange it. However, it's different if you send it out because there will be shipping costs when it's returned. If you buy 10 products, the sameIt's bad, and the product hasn't even cost more than 10 yuan. Of course, we won't agree to send it back because we are sure it's our fault and we will bear the shipping costs. This is something that is essential for an honest businessman. Please don't talk about how Taobao resolves things; please understand that this is Alibaba, where we do wholesale. On Taobao, the same product can be sold several times over, while we have only added about 10 percentage points to the price.
How should defective products be exchanged?How to do it well? If the quantity of defective products is not much, please accumulate them first, and at the same time, inform the online customer service, such as when the value of defective products reaches 100 yuan, please send them back in one batch.We will bear the freight charges.The product you returned will be shipped with the next order along with other goods. We can either process it directly at the factory or replace it at the factory. This reduces the number of times the goods are shipped and the time spent by customer service due to product issues, which can greatly accelerate the speed of service and shipping. Therefore, if you agree to this clause, please contact customer service to say you agree to the new order process. If you find it difficult to accept or if you only want to order once, please choose carefully, as we are also choosing our customers when you choose a supplier. We only want to work with customers who will be long-term partners.

We can negotiate the price if the quantity is large! Especially for our own-produced products, we can offer the factory price!

Since then, I would like to express my gratitude to everyone for their support on behalf of Gongmai E-commerce. Thank you for your suggestions. I hope that everyone will continue to work hard in the second half of the year, becoming genuine sellers of online or physical products.