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Instructions for Purchase

 1. The product is an authentic item from the manufacturer.                                                                    

Please provide samples or images so we can confirm if it is feasible. The product images and prices on the website are for reference only; the actual price will be adjusted based on the size, thickness, and quantity of the product. Please communicate with customer service in advance to ensure consistency in color and quality of the customized product.

2. Regarding size                                                                           

All products are measured manually. Due to the varying textures and measurement tools used, slight errors may occur. We hope you can understand!

3. Regarding Colors                                                                            

All images of our company are taken from 100% real products. However, due to lighting, angles, and monitor conditions during the shooting, the colors in the images you see may differ from the actual products.Please communicate thoroughly with us before making the purchase, and the final color will be based on the actual product you receive. The specifications and color can be customized according to your requirements. 

4. Regarding customer service                                                                            

The default shipping method we use is Yuantong Express. The product prices do not include shipping fees, delivery costs, or taxes (these three items must be paid by the customer). All products in the store are available immediately for sale, and the items displayed on the page that allow ordering are in stock. Please feel free to purchase. Due to the wide variety of products and high daily sales volume, please understand that some items may not be removed promptly, resulting in shortages. We will contact you via phone or Wangwang message to resolve this issue.

5. Regarding after-sales service                                                                            

If any issues arise with the product, please contact the customer promptly for assistance. The store offers a 7-day exchange policy, provided that the item does not affect our secondary sales. Shipping costs for non-quality issues must be borne by the buyer. All product photos are taken in real life; due to differences in lighting and monitors, there may be color variations. Such issues are not considered quality problems. The final color should be based on the actual product received. Due to updates or quality improvements, some products may have changes in configuration, color, or style—no notice will be given. Please refer to the actual product received. The prices of store products are based on the settlement price of the day, and prices are adjusted downward due to rising raw materials without further notification. If there is no shipping record or no delivery after 10 days from payment, please call for inquiry or contact Wangwang customer service to avoid any complications. The transaction ends once the customer receives the product. If the customer has any questions after receiving the product, they can contact the customer service agent they consulted during purchase for better after-sales handling.

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