Our store has a variety of bamboo pad patterns, and the patterns are randomly sent.

    Our company specializes in wholesale of small commodities, offering a wide variety of products with significant price advantages and good quality. It is an excellent choice for physical stores selling for one yuan, two yuan, or more, as well as agents and online retail businesses. However, due to the low prices of the products, not all items can be perfect. Perfectionists should be cautious, and we hope that our customers will understand and support us. We will strive to improve and seek a long-term common development. Shopping Terms and Conditions

• 1.About Customer Service

• Before placing an order for a product, please carefully check the product to ensure it meets your needs. It is important to avoid unnecessary waste by not purchasing after the order is placed. Please respect the efforts of others and each other.

  Before making a purchase, please communicate with us through the Alipay message service to understand the shipment time, shipping methods, and other details. If you are not willing to communicate, please carefully read the product description before making a purchase to avoid unnecessary misunderstandings. Please fill in the freight charge directly as 0 yuan (freight collect). If you need to send by courier, please contact the customer service to calculate and modify the courier freight. The product packaging, color style, price, and freight of different time periods will be different. To ensure service quality, there is a restriction on the selection of product style or color (random distribution). All products and packaging are subject to the actual goods.

• 2.About after-sales service

  a. If there are no damages or other issues with the goods upon receipt, please confirm the receipt within 2 days. For customers who do not confirm the receipt within 48 hours after picking up the goods, we will consider it as a waiver of after-sales service.

  b. Special NoteAfter the buyer receives the purchased goods, if there are any questions, please contact us by phone or message in time. "Satisfying your needs is our responsibility," we will certainly resolve it properly.

• 1. For goods worth less than 300 yuan, please count the quantity in person with the transportation company staff when receiving the goods. If there are any missing items, please have the transportation company staff sign to confirm. We will compensate for the missing parts by finding the shipping company and compensating you.

   For goods worth over 200 yuan, please inform us of the missing quantity within 24 hours after signing for the goods. We will cooperate with you to verify the quantity and do our best to help you solve the problem. If you have not counted the quantity within 24 hours or have not informed us in time, it will be considered that the quantity is correct. (If the customer does not check the quantity after receiving the goods and sells them on the shelf, it will be considered that the quantity is correct).

   3. Damage in packaging: We have an obligation to do our utmost to assist the customer with this issue. Please (or any other person who receives the goods on behalf) must inspect the quantity and appearance of the goods together with the courier (this is your right), if the quantity is incorrect or the appearance is damaged, please take photos and have the courier sign to confirm.

• 3.About shipping

  a. We have specially trained personnel for picking and packing, who will quickly pick and properly package the goods for the buyer. However, with the increasing volume of our shipments, there are often stockouts due to the rapid sales of some popular products, especially during the peak sales season. We just had some goods, and they were all picked up in a moment. Therefore, it is possible that some products may be out of stock after placing an order, and it is normal for some time to take two to three days. We will try to arrange early shipment. We will try to deliver the goods on the same day if we have them, and we will arrange to pick up the goods within three days for those without stock. Please understand and forgive!
        The solution to the stockout problem: In general, we will contact the buyer to inform them of the stockout reason and obtain their consent to replace the style or color. If we cannot contact the buyer, the default principle is to ship as much as we can according to the order. The remaining payment will be fully refunded to the buyer.

• b. No matter which city you are in, you can choose to send by courier or by truck logistics. We recommend that you choose as follows:
  1. If you are in Zhejiang, Shanghai, Jiangsu, or Anhui, and the order weight is less than 50 kilograms, we recommend that you ship through a courier company. Normal delivery time is tomorrow, with a door-to-door service. The courier fee will be charged based on the actual cost of the courier company. The courier fee needs to be paid to us together with the payment for the goods.2. If the weight of the order goods exceeds 50 kilograms, or the receiving address is in a remote area of the Jiangsu, Zhejiang, Shanghai, and Anhui provinces (including Zhoushan Archipelago in Zhejiang and Chongming Island in Shanghai), or outside the Jiangsu, Zhejiang, Shanghai, and Anhui region, our company recommends that you ship by truck logistics, with the freight collected upon delivery. You can also contact our customer service to request a courier delivery, but the cost will be higher. (If you have a preferred truck logistics company, you can contact our customer service to specify the truck company. We will do our best to cooperate.)3. Cities without adequate road transport can use postal parcel services or rail transport for shipping, with actual postage charges applied.

  4. Freight Logistics: If your goods are quite heavy (over 50 kilograms, or from non-Jiangsu, Zhejiang, or Shanghai regions), we strongly recommend that you use road freight logistics to reduce transportation costs. For example, shipping a 10-kilogram item to Shenzhen, the courier fee is typically between 40-50 yuan, whereas road freight only costs 15 yuan. The cost is higher for remote areas. Additionally, the time it takes for logistics and courier services to deliver your goods is similar. After the goods arrive, the forwarding department will call you to pick them up at the designated forwarding point. Generally, you need to pick up the goods within 3 days to avoid storage fees.