Hello, dear

                   Huan ying guang lin

      Please contact customer service to design your exclusive products.

  For better communication, please contact me directly [13957958464]]

  the picture price is for reference only. Please contact Customer Service for quotation.

 [Product display]]

Notice to buyers

[After-sales guarantee]]

1. Buyers who have confirmed design rendering before purchasing, if the customized content is wrong after receiving the goods (you need to upload the customer service confirmation after taking photos), we will bear the return

express delivery fee, free repair for you, if necessary, re-make for you.

2. If damage occurs during the express delivery process (you need to confirm it with the courier at the time of receipt), we will bear the return delivery fee, repair it for you free of charge, and remake it for you when necessary.

[Return and exchange]]

1. Once a product is engraved, it is a personal exclusive item, which is also the particularity and significance of personalized customization service.

2. Please carefully check the product description before purchasing and understand the information such as the shipping cycle of material size production.

3. If it is a quality problem, we unconditionally accept the refund and replacement.

4. All products in this store, regardless of lettering or not, are not quality problems or customized content production errors after receiving, and cannot be returned or exchanged.

[Crystal maintenance]]

the crystal itself is waterproof and fire resistance, but the crystal should not touch strong acid or alkali. If there is a small amount of glue or polishing powder residue, just wipe it with wet towel;

please place it where children cannot touch it to prevent it from being cut by fragments after being broken.

[How can I send you what I want to do?]?]

1. You can click buy directly, and then write your content and requirements in the message to the seller.

2. You can also contact customer service to directly communicate the content and requirements to customer service on Aliwangwang like chatting.

3. You can also write the content and requirements in word or Notepad documents in advance and send them to our customer service in the form of documents. (We recommend the above 3 methods)

4. For customers with only the web version of Wangwang, we recommend that you download the Aliwangwang client first and then send the (logo, picture, etc.) to us in the form of a file.

[Can I replace the accessories on master drawing?]?]

it's OK. For all similar styles, most of the accessories can be replaced. For example, the picture shows a basketball,

you can ask the customer service to replace it with football (volleyball, billiards, Earth, golf, fully transparent ball, honeycomb ball, etc.).

[Are the words and patterns on the picture fixed? Can I change it to the pattern I want?]?]

it's OK. All image sources are the real objects made by the customer before, so what you see is only a master drawing, the actual product does not contain any text and patterns, all content needs

you provide. Of course, if you like a pattern of master drawing, you can also ask the customer service to add it to you. As long as the computer can display words, we can engrave them.

Thank you for choosing us as your partner.

As a seller, we provide you with high quality guaranteed products and services beyond your expectations,

in order to better cooperate, we have listed some common questions that should be noted during the transaction process, as follows:

sample production:

we accept the production of crystal crafts in various shapes.

You can consult us first, and we will tell you the material, process and scope of application of the product and meet your requirements.

You can also provide photos, concepts or design drawings (in the best CDR format), which we will design for you and confirm.

A:

1. In principle, we have no limit on the order quantity, but a very small number of products will lead to a higher grid.

2. Generally, we will charge a certain sample fee, and the freight will be paid on arrival. (General samples are 2-5 days, excluding transportation time).

3. 3D laser products: 3D plate making costs 200 yuan-600 yuan (according to the size of the product),(customers have the right to use 3D patterns). If your order volume is large, this fee will be returned to you.

4. In order to reduce the cost of large goods, some products need to be made into moulds, and we will charge an appropriate mold fees. It will also be returned to you according to your order size.

5. Sample delivery: we will send the samples in the way you require, and the cost of sample transportation shall be borne by the purchaser.

6. Quality: most of the crystal products are finished by hand, and tiny measurement discrepancy buyers should accept it.

7. Transportation: We will transport the products to the designated warehouse or port according to your requirements, and we will ensure the safety of product packaging.

8. Payment method: wire transfer or bank transfer/Alipay. Sample fee, express fee, start production after arrival.

Website pictures are only part of the product information. We can make products according to your samples, manuscripts and required styles, and customize personalized products according to your creative shapes, specifications, colors, materials, etc.

Product Introduction

B:

1. This shop is an enterprise brand store. The products are genuine and affordable. They are all made of crystal grade I materials with fine carving and fine grinding, and the craft is pure.

2. Most products provide large, medium, and small numbers. The price in the store is small by default. The size of each style is different. For more information, see customer service.

3. All product prices include gift box packaging (except customized boxes).

Customized Crystal Guide

c:

1. No matter how many logos and characters can be arranged, We will engrave them for free. Each trophy will be colored according to your difficulty in coloring. The normal color is 1-2 yuan for a trophy.

2.LOGO and text in the purchase of less than 5 trophy is charged 5 yuan/piece, you need to provide vector pictures. AI or. CDR or. PSD, etc. The pixels in JPG, BMP and other image formats must not be less than 500*500. For those who need to make handwritten signatures, use pens, marking pen, and other thick pens,

give it to us in the form of scanning or digital photos, charge = LOGO.

3. Fonts are decided by the typesetting staff. Regular fonts can be changed. Special or strange fonts, please provide your own font installation package.

4. Advertising companies, designers, etc. require self-typesetting personnel to pay attention to the following points:

5. Font requirements: small icon song, Middle song and other fonts with "song" cannot be engraved and sandblasted. (Except for song blackbody or text height of more than 15mm).

6. After any font is broken up, the minimum grid width or height shall not be less than 3mm.

7. It is best to use the. cdr format for the final file. The storage version is coreldrwX4 SP2, followed by AI format.

8. Vector files must be translated and grouped. Otherwise, you will not be responsible for missing content.

9. The content in typesetting must be monochrome-black. If you need to fill in the color, use the arrow to mark it separately.

Freight details

our company has been engaged in crystal industry for many years and has experienced delivery. Therefore, we will definitely recommend it to you (low price, non-fragile, fast speed, good service) logistics companies (generally, a large number of preferred aneng logistics or Debang Logistics, if the quantity is small, you can choose Yunda Express or YTO Express. If you need it, you can choose SF Express.)

if you have any objection to the logistics we recommend, you can also appoint your own logistics company.

Customers who are in urgent need of products, need time or don't want to work hard, sit at home and wait for delivery, please choose a courier company.

Thank you again for your understanding and support