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1. If you discover any quality problems with the product within 24 hours after receipt (the date of receipt as indicated on the shipping document), please contact the after-sales customer service in time.

Overdue submissions will not be accepted. Problematic products must be kept in their original, intact packaging (please bring your own packaging, do not directly paste or write on the original factory box).

Before returning the product, please communicate with the after-sales customer service. Please cooperate in filling out the after-sales service form to ensure that your return can be handled in a timely manner.

3. If the customer specifies a color or style for the product, we will try our best to meet their needs, but cannot guarantee 100% accuracy. If the color or style does not match, we will not provide exchanges or returns.

4. For damaged goods in transportation, we consider it very troublesome for customers to directly seek compensation from the logistics company, so our company will assume full responsibility, but this must be raised within 3 days after receipt and registered in the after-sales service form within 3 days. If no claim is made for damaged goods in transportation within 3 days after receipt, it will be deemed that the goods are received in good condition.

5. For the situation where the non-Yue products are sent to our company, we reserve the right not to process the full return and exchange and to have the customer bear the shipping costs. The goods will be directly returned to the customer.