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Contact Person: Manager Yang | ||||||||||
| Contact number: 1 3918 40 49 13 | ||||||||||
| Address: 5 327-8 Dongchuan Highway, Heqing Town, Pudong District, Shanghai | ||||||||||
| Shopping Instructions | ||||||||||
| ●Regarding shipping 1) Under normal circumstances, products purchased before 16:00 can be shipped on the same day, while those paid after 16:00 will be shipped the next day. In exceptional cases where shipping is not possible on the same day, we will contact the buyer by phone and try to ship the product within two days! 2) Due to the large volume of products shipped by the company, there is a possibility of shortages after placing an order. We will ship according to your order strictly. If any shortage occurs, we will contact you by phone to discuss a solution. | ||||||||||
| ●Regarding Quality Our company guarantees 100% quality of the products we sell. We are authorized by the manufacturer and have a large number of fixed customers offline. With a good reputation and word-of-mouth, your shopping experience will be worry-free! | ||||||||||
| ●Regarding Delivery 1) The delivery usually arrives within 2–3 days, except in remote areas. Delays may occur due to bad weather or legal holidays. Please keep your phone line active during the receiving process to ensure the logistics department can contact you promptly. 2) After the goods are shipped, we will do our best to help you track their delivery status to ensure you receive them quickly. In remote areas, we use express and logistics services, and we cannot control the exact delivery time. We apologize for this! If you have any questions, please contact us immediately. 3) *Please make sure to check that the packaging and goods are intact before signing for delivery. If there is any damage to the packaging or if the item is out of stock or missing, you may refuse the signature and contact our customer service staff. Thank you for your cooperation. | ||||||||||
| ●Regarding Evaluation 1) After receiving the item, if there are no special circumstances, please confirm receipt and give a positive review at your earliest convenience. Thank you! 2) After receiving the goods, if you have any concerns regarding the products or services, please do not rush to evaluate them. Contact Miss Liu at the E-commerce Department (021-50219639) promptly so that we can handle the issue efficiently. In case of slow shipping, we will make every effort to expedite it and resolve the problem properly. Please do not avoid giving a review due to shipping issues! Thank you very much! We assure you that all products are described accurately and are new with fresh production dates, ensuring a worry-free shopping experience. Enjoy your purchase! |
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