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Our store is directly operated by the factory, with a minimum order quantity of one piece and supports one-piece distribution.

2. About style, color, and delivery options:

 Because it's wholesale, and lighter is a small commodity, the colors and patterns of most lighters are constantly changing and increasing. For a multi-color and patterned one, we usually ship randomly, so customers can't specify the product color and pattern or the courier.[Please make sure to leave a message: Please ensure that the style, color, and express delivery are selected, and if there is no selection, please indicate it in time (if there is no selection, please do not ship this item)."]If there is a clear message requirement, it can definitely be achieved.100%Satisfaction. If there are no comments, we will try to evenly distribute the colors and patterns for shipping. Customers who are picky about this aspect are recommended to buy at professional single-sale stores. We may provide more attentive service.Therefore, if the color and pattern do not match, we do not accept returns or exchanges, and we do not accept neutral or negative reviews..Color and pattern mismatch are not eligible for returns or exchanges.If you do not agree with this clause, pleasePlease show mercy and pass by the small shop, do not make any purchases, thank you!

Section 3: About After-sales Service

1. Missing shipment:

 Sorry, I can't just give you a free replacement because you say there's a problem. I'll send you a new one. Please understand and thank you!Please take a picture of the original product packaging and weigh the total cargo weight in time (as evidence to save). Then please send the packing picture and weight to customer service for contact and verification. If the missing shipment is confirmed, it will not be individually sent. You can choose to refund directly or send it out when ordering next time (appropriate reduction in freight). However, please communicate with customer service before ordering and make a note (send out the missing goods last time).

If the missing or incorrect shipment is only a small accessory with a low value, dear customer, you can just take a photo and explain it clearly to us. We will make up for the loss by sending an extra accessory when you make a purchase next time. If you insist on us sending an extra accessory immediately, I will pay for the item, and you will pay the shipping fee.