1) As we are wholesale, it is impossible to check each product individually, and there may be some defective products among them. If you receive any, please hold them at your place for now. When the number reaches 5 or more, please return them to us. The postage will be borne by the seller.

2) If the customer receives goods with less than 5 pieces, they can request a return and send them back, but the shipping fee will need to be borne by the buyer. Buyers who cannot accept this solution should not place orders to avoid any dissatisfaction in cooperation.

3) Especially for customers in remote areas, the shipping cost is high, and the shipping cost for the product may have already exceeded the value of the item. If you cannot accept the above, please do not place an order. When you choose a high-quality supplier, we are also choosing potential long-term cooperative high-quality customers. Thank you to all buyers.

4) We mainly deal in wholesale, so the profit margin is relatively low. All orders are subject to a shipping fee; however, we can offer some discounts on certain styles of products based on the quantity of the products ordered by the customer. The specific amount of the discount will depend on the products ordered, the quantity, and the total amount of the order.

5) Some new customers ask us right away, how much discount can we get if we buy more. I'm sorry, without knowing the specific quantity and style, we really can't give you a reply. Some styles have more discounts, some styles have less, it can't be generalized.

6）Because we have a wide variety of styles, coupled with our combined physical and online sales, we ship a large number of items daily, and occasional stockouts are unavoidable. Firstly, this may cause trouble for everyone, and we sincerely apologize for any inconvenience. We will notify you individually if there are stockouts, so please keep an eye on your Alibaba messages, SMS, and missed calls.In the case of insufficient stock and not being able to contact in time, we will note the missing styles and quantities on the goods list, and require you to apply for the corresponding refund after receiving the goods. If the customer places a large order and there are many missing items, we will send them out in two batches.

7) Furthermore, we conduct a thorough inspection before shipping the watches. It takes at least 30 seconds to adjust a watch, and if there's any glue or other residue on the exterior, we need to clean it up. These tasks are time-consuming, so we typically take 48 hours after receiving an order to process and ship the watches. Customers who are in a rush should consider this carefully before placing their orders. We will not delay shipping to the next day, the day after, or even longer if we can send them out earlier. By default, we use China Post Express.

8) For buyers who intentionally give us 3 stars or lower ratings, we will not provide any after-sales service in the future; and we will not cooperate with you again. Online transactions are not easy for anyone, and we hope everyone can understand! Thank you for your support!