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Purchasing Terms

If the product received is unsatisfactory due to non-quality issues or personal reasons (such as improper use causing allergies or discoloration), a return or exchange can be made provided the item is in an unaffected condition for resale. However, the return shipping and shipping costs to send the item back to the seller are the buyer's responsibility (the actual shipping costs will be based on the marketplace's actual shipping fees). Thank you for your understanding and support.
If you find any quality issues with the order after receiving it, please contact our after-sales staff within three days of receiving the goods. Also, take photos of the defective goods with a digital camera, name the photos with the product code, and send them to our after-sales staff for verification. (Note: sending photos must also be within three days of receiving the goods. Any requests after this time will not be accepted. If you do not provide photos, we will not process any return requests.) We will give you a response to your after-sales request within 24 hours after receiving it. The response will be either a return or exchange or a direct refund.

 The definition of a quality issue is a problem caused by mistakes in the production or assembly process of a jewelry item that renders it completely unwearable. Specific situations include severe rusting, breakage, extensive discoloration or fading, loose stones, missing accessories, and other serious issues that significantly affect wearability. Small imperfections that do not affect wearability, however, we hope customers will understand and forgive, as jewelry is characterized by fashion and trends and some imperfections are inevitable. We do not guarantee exchanges or returns for minor imperfections.

 Please leave a small note in the mail with your name and phone number, and list the goods details in a form of a list for us to check after receiving the goods. (If there is no information such as above, the goods will be returned, and we will not accept the responsibility. Please understand!)

!!!!! Important Note!!!!!
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1: The items that cost a few yuan cannot be compared with the authentic products at the counter that cost dozens, hundreds, or even thousands of yuan. After all, it is not a specialty store. If you use a magnifying glass to shop, you can find problems with anything. For customers who are very strict about quality, please buy at the counter!

2: There may be some color differences between the actual item and the pictures, please understand!

3: Unless there is a quality issue, we do not accept any returns or exchanges for reasons such as disliking the product, not matching one's expectations, or not looking good when worn.

4: The pictures are for reference only and we do not accept your imagination or personal subjective ideas. Everyone's imagination is limitless and cannot be satisfied one by one. Please refer to the actual item!