Pearl Gold Series

关于色差：

  All photos are 100% real-object shots. However, due to the differences in color lighting and the various computer monitors, the images you see may slightly differ from the actual products in terms of color. Please be advised.

About the size:

 All product details clearly indicate the dimensions, and there are photos of the size of the reference objects for your reference. The dimensions of the crystal crafts are measured by hand and may have errors. Please refer to the actual product for accuracy.

About mixed batch:

 Support mixed batch, minimum order quantity of 500 yuan, mixed batch refers to no limit on the variety and style of products, as long as the buyer's total purchase amount (and total quantity) reaches a higher amount than the set amount (or quantity), they can enjoy wholesale prices.

About the order:

 Carefully check the order (price, quantity, specifications, etc.), customers who make custom orders send electronic versions or take photos to confirm, customers who need samples send samples to confirm, 30% deposit is collected for the order, and the balance is paid in full before shipping. If there are special requirements, please explain the delivery address and accurate contact information in time, otherwise, you will bear the related losses caused. Pay the single item in time, if the following orders do not pay the amount within three days, the order will automatically be void...

About shipping:

 After the buyer places an order and makes payment, we will ship the goods within 72 hours (three days). For customers who need custom-made items, the actual delivery time will be based on the agreement. If there are any stock shortages, we will contact you by phone or Alipay Messenger. When shipping, there are dedicated personnel to check the shipping documents and the goods. After confirmation, the goods will be packed and shipped..."

Warm Tip:

Customized products with personal inscriptions are non-refundable and non-exchangeable (due to the inability to resell). Please choose carefully!

Crystal is quite brittle, so be careful against heavy pressure, falling, and high temperatures. When cleaning the crystal, it is best to wear soft cotton gloves to avoid fingerprints from your hands polluting the crystal items. Do not grasp the top or edge of the crystal, but rather hold the base or the entire body of the crystal. If you find dust on the crystal, do not use a feather brush; it is best to use a soft, non-fibrous cloth to gently wipe away the dust (such as a regular eye glass cleaning cloth, but do not use too much force).

About the baby:

  We strive to pay attention to the packaging to avoid any dissatisfaction of the buyer, but it is inevitable that some damage may occur during the transportation of crystal crafts. Therefore, when you receive the courier, please do not rush to sign for it. Remember to inspect the goods before signing. If you declare the defect of the baby within 48 hours after receiving, we will not be able to maintain your rights. Any losses caused by this will have to be borne by you, and we sincerely apologize for any inconvenience caused.

关于物流：

  The logistics involved in receiving the goods involves multiple steps, and occasionally some inconveniences may occur (such as the service attitude of the delivery personnel is not adequate, the buyer needs to go downstairs to pick up the goods, the courier just leaves after handing over the parcel to the guard, damage to the product, etc.), which is not what we want and is beyond our control. Please do not use it as a evaluation of this transaction. What we can promise is that once a problem occurs, we will not shirk responsibility and will try our best to solve and resolve the problem, make up for the deficiencies of the logistics courier, and live up to the support and trust of our buyers. We also hope that buyers can understand and support, and if you are satisfied, please give us full marks!!!