Free shipping for the entire store, support mixed batch

This is a small-sized doll, and we also have larger-sized dolls in the store.

"关于混批"可以翻译为 "About Mixed Lot" 或者 "On Mixed Lots"。
Our store offers mixed wholesale orders of over 50 yuan, or a minimum of 5 pieces per order, with no restrictions on styles or quantities. We specialize in wholesale, and some products are available for bulk orders when purchased by the full box. Please note the relevant instructions when you make a purchase.

About Quality
1. The inspector will conduct a quality check on the products to be shipped to ensure that there are no quality issues before shipment. However, due to various uncertain factors, our company can only guarantee that 98% of the products will be free of quality problems upon arrival.
2. Those who are very strict about product requirements, such as not allowing even a single scratch, please consider this carefully before purchasing.

About the product
1. All our products are photographed with actual items, and there may be differences in color between the photos and the actual items. If buyers have very high requirements for color, please consider carefully before purchasing.
2. All our product sizes are measured by hand, and the majority of our products are irregular shapes, so there will definitely be some measurement errors.
3. The weight of all our products includes the weight of the packaging, and they are all measured by hand, so there will definitely be some errors.
Note: Refusal to return (exchange) goods based on the above three points.

Shipping time
1. Orders placed before 16:00 will be shipped the same day; orders placed after 16:00 will be shipped the next day.
2. If the order requires stock preparation (some need to be produced), please guests ensure that they order as early as possible according to actual conditions to avoid any difficulties in our company's arrangements, which may affect the development of your business. Once the goods are ready, they will be shipped according to the shipping method confirmed by our customer service personnel. If there are any delays in the delivery of some products, our sales personnel will also notify the guests in advance, and the guests can choose to replace or cancel the out-of-stock products.

About Express Delivery
1. The system automatically calculates the courier fee. If you are in an area not covered by the service or if you need a specific courier, please contact the customer service to make up the difference. If you have not contacted the customer service and have left a message with your preferred courier, we will consider it invalid!
2. Logistics: Freight charges are generally collected upon delivery, and the goods need to be picked up at the freight station. The shipping logistics can be provided by the customer or we can help you choose the more suitable one.
Note: We can only estimate the freight costs for the buyer. The actual freight costs are subject to the amount at the time of pickup. The volume of the freight may vary slightly due to different measurements, resulting in different freight prices. The shipping time is within our control, but the arrival time is not guaranteed. Generally, it takes about four days to reach major cities in the country, about a week for transit cities, and about one or two days longer for well-known domestic logistics companies such as Deyong. The estimated freight time we provide is for reference only. It is not excluded that some factors such as weather, vehicle arrangements, and traffic conditions may affect the arrival time, leading to delays. Please understand!
Tip: Compared to Debang and Jiayan, the disadvantage of dedicated logistics is that the network points are not comprehensive. Generally, there is only one service point in a city, and many county-level cities are not covered. Although the freight charge of dedicated logistics is cheap, there may be a situation where the pickup location is several dozen kilometers away from yourself. Therefore, it is necessary to understand the specific arrival location before choosing the freight company to avoid the inconvenience of running several dozen kilometers to pick up the goods, which is definitely not worth the effort.

Inspection and Receiving
1. Please check the quantity and appearance of the goods with the transportation company personnel when receiving the goods. If you find that the outer box is seriously deformed, damaged, the sealing packaging tape is broken or missing, the sealing tape is incomplete, and there are obvious signs of being folded and sealed, please open the seal and count to check, and if you find any errors, you must solve the compensation with the logistics company personnel on the spot. If you cannot solve it, please do not sign or take away the goods first. Please contact us at 15257999770 at the freight station for consultation. If you sign without checking the quantity and then find that there is a shortage of goods, we have the right not to accept it.
2. Our store has a large shipment volume. If the staff cannot contact you in time due to stockout, please contact us for a refund or arrange for the next shipment together. If there is a situation of short shipment or incorrect shipment, please contact the customer service for a refund. We will not send a separate replacement, but can arrange for the next shipment. If you need to send a replacement, you need to pay for the freight yourself.

Return (Exchange) Goods
1. For non-quality-related issues, we do not support returns (exchanges). For example, if the product does not match your expectations, is not made of high-quality materials, or is slightly rough, these do not qualify as quality issues. If the product is affected by factory quality issues and cannot be used normally, we can negotiate for an exchange, but the shipping costs must be borne by the buyer. Although our company has quality inspectors who conduct strict pre-production, production, and post-production checks to ensure that the quality of our products is 100% perfect before shipment, due to various uncertain factors, we can only guarantee that 97%-98% of the products will be free of quality issues upon arrival. The remaining 2%-3% is within the scope of exemption.
2. All accessories of the returned product must be intact. If any are missing, please communicate with customer service first.
3. Before returning (exchanging) the goods, you must inform our customer service and obtain our consent. Otherwise, we have the right to refuse to accept the return (exchange). (We refuse to accept all payment on arrival packages).
Please read the instructions carefully before placing an order. If you have any questions, please contact our customer service. We appreciate your support for Chengying Dolls!