Yiwu Erlong Household Products Trading CompanyThe daily necessities, children's toys, household goods, hardware, and accessories distributed by Yiwu Erlong Daily Necessities Trading Company are popular in the consumer market and enjoy a high reputation among consumers. The company has established a long-term and stable cooperation relationship with many retailers and agents. The daily necessities, children's toys, household goods, hardware, and accessories distributed by Yiwu Erlong Daily Necessities Trading Company have a complete variety and reasonable prices. The company has a strong strength, emphasizes credibility, abides by contracts, and ensures the quality of the products. It has won the trust of many customers by adopting a variety of operations and the principle of low profit and high volume.

1. Product Quality: All products are strictly inspected by our quality control department before shipment to ensure that there are no quality issues.

2. Product Images: All images are 100% real-life photographs. However, due to the reasons of light and monitor display, there may be slight color differences in the images you see, which is unavoidable. Please understand and forgive!

3. Regarding stockouts: Although we have direct access to the original factory supply, our offline distributors also move goods quickly. We will strive to ensure a stable supply, but stockouts are unavoidable. We ask our clients for their understanding. Should a stockout occur, we will notify the buyer within 3 hours to arrange a replacement, or process a refund within 24 hours.

After-sales issues: Please inspect the goods before signing the receipt. If there are any damages or deficiencies, please do not accept the goods. Please contact our company first to explain the situation, and then request the logistics company personnel or courier personnel to provide proof before taking action.

5. Our contact information: Mobile phone: 13676802145

Wholesale Readme (By conducting a transaction, you are deemed to have agreed to abide by the following terms):
You may not know our strengths, but you must know our weaknesses.
Low-end products, serving the masses. We sell at low profit margins, we can afford to lose money, but we can't afford to lose money. Please understand us after comparing the product's cost performance ratio. Please abide by the following conventions:
1. All product photos are taken from actual goods. There may be slight differences in each batch of goods entering the warehouse. The photos and introduction data are for reference only and should be based on the actual goods received. The style and color are sent randomly. Refusal to return or exchange goods for reasons such as color, style, data, or price differences.
Example (but not limited to):

1. I refuse to believe in evil, I am here to give you a bad review. The product is only a few cents, I will buy 1000 of them, and give you 1000 bad reviews. I don't care about anything, I just want to feel comfortable in my heart.
Second, for low-end products, we refuse to accept middle or negative reviews. Please measure the cost-to-benefit ratio of our products before placing a bulk order. Our products have withstood the test of the market for over 20 years and still enjoy a large market share. We understand that business is not just about making a profit; it's also about building relationships. We refuse to give any reason for a middle or negative review. Examples (but not limited to):
1. Shopping on Taobao, I've long gotten used to looking for faults. If I didn't look for faults, why would I come to Taobao wholesale? Why should I not be allowed to evaluate? If the product quality is poor, I will give a bad review.
2. Customer service is poor, and the quality of the products is poor. I have something to say. Can I suggest in the positive review? Of course, we welcome it. You have visited our business, and the customer service is grateful to you. Why is the service poor? Why is the quality of the products poor? We welcome your constructive suggestions and improve our service, and we will provide better service for you and more customers.
III. Regarding transportation and delivery. Wholesale is primarily done through logistics freight, with shipments from Yiwu, a logistics hub. We do not collect shipping fees; you need to pick up your goods at the freight station and pay the shipping fees directly to the station. After placing an order, contact us to modify the shipping fee to 0.
The default shipping fee for shopping is the cost of Youspeed Express. There may be differences in some areas, please contact the customer service to confirm the shipping fee before payment. All wholesale goods do not include shipping, when sending express, if the shipping fee is insufficient, the customer service will contact you to complete the shipping fee, and the express shipping fee is collected. Any order refused to pay the shipping fee for any reason, we have the right not to ship.
Article 4: Details of Returns and Exchanges
1. Within 7 days from the date of receipt (as indicated by the shipping receipt signature date), if you find any functional failure in the product, please contact us immediately. We will not accept any claims after this period.
2. When the customer receives the goods, if the outer packaging box is severely deformed or damaged, it is necessary to open the box for inspection. If the goods are not received as required, and the damage or loss is caused by the logistics, we will not assume any responsibility (before shipping, there are inspection, supervision, and weight recording).
3. All customers are requested to protect the complete packaging of the product, ensure the completeness of accessories or related documents, and if the product itself has any quality issues, we will provide exchange or return services within the specified time period.
4. There is an acceptable 2% defect rate and damage in goods and orders. If there is severe damage after each transaction, please contact customer service within 7 days. After this period, if the customer does not contact customer service, it will be considered that the customer has given up the right to after-sales service, and the customer service will not accept the complaint.
5. For any damage rate exceeding 4% of the order, the buyer is responsible for the additional costs. That is, apart from normal wear and tear, we will compensate for a maximum of 2% damage per order.
6. The return shipping fee is borne by the buyer. For returns due to quality issues, the shipping fee actually charged will be the standard (e.g., if the shipping fee was 5 yuan, the buyer will only bear a 5 yuan shipping fee compensation for the return).
5. The following situations are not accepted for returns or exchanges.
1. The product packaging is incomplete, the accessories or related documents are not complete; unauthorized repair or modification; use or storage in an abnormal manner; beyond the product's expiration date; the returned product has been labeled, and the product has been falsified. The product can no longer be sold as a commodity.
2. When a customer returns a product due to quality issues, they are required to send the item back to our company using regular mail or courier service, with the customer paying the shipping costs. Once the company receives the goods, it will reimburse the shipping costs and the actual product costs based on the post office's list. If the customer returns the item without communicating with customer service, the company will reject the return.
3. All returns must be made using the real name of the customer (i.e., the name of the person who placed the order). Before sending the return package, it is necessary to communicate with the customer service and send the return list. The return package must include a return list to facilitate staff inquiries and improve efficiency.
4. If the return is made without prior communication with customer service, the return will not be accepted.
5. For returns or exchanges based on personal reasons, if the product is actually returned without any quality issues, we will not accept the return. The return shipping fee is the customer's responsibility, and any damage will be compensated at the actual price.
6. Please do not return non-company products. If there are such products, we will not refund them.
7. Refusal to advance freight costs for any reason, or situations where the return freight costs exceed the shipping costs, will not be accepted for a refund.