Pre-sales service:
1. We have rich experience in LED display engineering at home and abroad, and provide customers
provide on-site product installation, debugging and maintenance services.
2. The company can train users according to the instructions, including system use, system maintenance and equipment protection, pre-sale and after-sale, all of which serve customers.
After-sales service:
1. Service principle: respond in time, solve the problem in the first time, and ensure the use.
2. Service period: During the maintenance period of the main body of the LED panel, all maintenance costs are exempted; After the maintenance period, only the material fee is charged, and no labor fee is charged.
3. Scope of service: if users find any problems that defy solution, please contact our company, we can reply within 24 hours.
4. In order to shorten the maintenance time, every order of the company will be equipped with: modules, power supplies, chips and other spare parts.
The company will be responsible for the normal use and storage of the equipment.
FAQ:
are you a trading company or a manufacturer?
We are a company specializing in production and trade, with a history of 10 years.
2. Is this product easy to install?
Yes, it has a locking system and is easy to install.
3. Can I customize the size of the LED screen wall?
Yes, we can customize it according to your site size.
4. Do you have the minimum order quantity limit for LED screen wall?
The MoQ of sample inspection is 1PCs, but customers need to pay sample fee and express fee.
5. What is your delivery time?
Generally, samples need 5-7 days, and bulk orders need 15-25 working days.
6. I don't have a freight forwarder in China, how to transport goods?
Don't worry, you can entrust us to transport the goods for you by DHL, UPS, FedEx or TNT. Air and sea transportation are also optional.
7. Do you provide product warranty?
Yes, it is guaranteed within 2 years from the date of delivery.
8. What is your payment method?
Telegraphic transfer, letter of credit, Western Union remittance,
9. How to obtain technical support?
We often attend exhibitions around the world every year, so if you need, we can visit you.
For more information, please contact us:
