Pre-sale service:
1. We have rich experience in domestic and international LED display engineering and provide customers with
Provide on-site product installation, commissioning, and maintenance services.
2. The company can provide training to users based on the instruction manual, which includes system usage, system maintenance, and equipment protection. Pre-sales and after-sales services are all included in customer service.
After-sales service:
1. Service principle: prompt response, solve problems in the first time, ensure the use.
2. Service Period: During the maintenance period of the LED panel main body, all maintenance fees will be waived; after the maintenance period, only the material fee will be charged, and no labor fee will be charged.
3. Service Scope: If users encounter any problems they cannot solve, please contact our company, and we will respond within 24 hours.
4. To shorten the repair time, every order from the company will be equipped with: modules, power supplies, chips, and other spare parts.
The company will be responsible for the equipment during normal use and storage.
Frequently Asked Questions:
Are you a trading company or a manufacturer?
We are a company that specializes in the production and trade, with a history of 10 years.
Is this product easy to install?
Yes, it has a locking system and is easy to install.
Can I customize the size of the LED screen wall?
Yes, we can customize it based on the size of your venue.
4. Do you have a minimum order quantity limit for LED screen walls?
The minimum order quantity for sample inspection is 1pcs, but customers need to pay for sample fees and shipping costs.
How long is your delivery time?
In general, samples need 5-7 days, while bulk orders require 15-25 working days.
6. I don't have a freight forwarder in China, how do I ship my goods?
Don't worry, you can entrust us to transport your goods via DHL, UPS, FedEx, or TNT. Air freight and sea freight are also options.
Do you offer product warranty?
Yes, there is a guarantee for 2 years from the date of delivery.
8. What is your payment method?
电汇，信用证，西联汇款
9. How to obtain technical support?
We often attend exhibitions around the world every year, so if you need, we can visit you.
If you need more information, please contact us:
