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YIWU YUEJING ART & CRAFT CO.,LTD 4yr.
Main Products:Holiday Party supplies,DIY crafts,badge,stickers,candles,paper cups,plates,napkins,paper
Contacts:JaneChat
Mobile:86-15258995067
WeChat:008615258995067
Address:1210 A, 1 Street, 1 F, 9 Gate, International Trade Mart (District 1).
Address:Yin er road No.10,houzhai street,yiwu city,zhejiang province
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1. Are your products quality guaranteed?
Answer: Quality is the foundation of a company's survival. We have great confidence in the quality of our products. If there are any quality issues, we offer exchanges or refunds.
2. If there are any quality issues with the goods, will you bear the return shipping costs?
Answer: Size ” takes “ integrity ” as the foundation of management. We are responsible for the quality of every product we sell, and for products with quality problems, we implement unconditional return and exchange, and bear the return freight; However, before returning the goods, the buyer has the obligation to assist us to confirm the quality problems of the product through photography and other methods. When returning the goods, please buy the freight first, do not use the way to pay to mail, otherwise we have the right to reject.
3. I would like to know how the shipping fee is calculated.
Answer: Freight charges are based on the actual costs generated by the freight service chosen by the customer. In general, freight can be sent by courier or logistics. If the customer has special freight requirements, we will try our best to meet them.
4. I would like to place an order for some products from Sizhe, do you have a price list? Could you send it to me for a look?
Answer: All prices are available on the website, you can check them according to your actual needs or consult our customer service.
5. Do all the images on your website have stock?
Answer: The products available on the website are basically all there, as we have a large number of wholesale customers. Occasionally, there may be a temporary shortage of individual products. If a shortage occurs, the Sizhe customer service will promptly notify you for an exchange. If the customer does not agree to an exchange, the company will promptly refund the excess payment to you in time.
6. Are your products the same as the pictures?
Answer: The images are consistent with the merchandise, and the images have been reduced, so they are not very clear. The merchandise is prettier.
Are all the prices on the website your wholesale prices?
Answer: Yes, the price on the website is the wholesale price. Our wholesale prices for offline and online are the same, please don't worry.
How are your products sold? Can I just buy them online?
Answer: You can order online or contact our customer service by phone at 18633490228 to place your order.
9. I have placed an order, when can the shipment be sent?
Answer: In normal circumstances, orders placed and paid before 16:00 on the same day can be dispatched normally (excluding logistics).
How do I fill out the shipping fee when I place an order?
Answer: In general, freight charges are automatically generated based on the weight of your goods and your destination. If there is a special case where no freight charge is generated, you can enter a number (such as: 1) at will. After you place your order, the customer service of Si Zei will calculate the actual weight of the goods you have purchased and the required freight method to modify the order amount. After the amount is modified, you can pay the amount.
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