【Shipping/Packing/Receipt Instructions】

The responsibility for damage caused by transportation will not be borne by our company. Transportation is completed by a third-party logistics company, which is beyond our control. The transportation time is affected by many factors such as weather, vehicle arrangements, and traffic conditions. The estimated transportation time we provide with you is for reference only and is not part of the contract. It is also not a reason for return.All products sent by our company are individually beautifully packaged, with additional outer packaging on top of the original packaging, which enhances the ability to withstand pressure. Despite our precautions, it is impossible to completely avoid problems that may occur during long-distance transportation, such as scratches, dents, and squeezes. Our company will adopt double-layer logistics packaging, adding cushioning materials, and compact stacking methods to prevent damage. Please (or other persons authorized to receive the goods) must inspect the quantity and appearance of the goods together with the courier (this is your right), if the quantity is incorrect or the appearance is damaged, please have the courier sign to confirm.
Question 1: The courier refuses to open the package together to check the contents. Solution: Make sure you hold on to the delivery receipt until you have checked the package, and then return it to the courier. Question 2: The courier refuses to sign to confirm the missing quantity. Solution: Just remember the courier's phone number and name.
Please the buyer personally sign for the parcel when receiving it, and check it in person to ensure it is correct. If you find: the quantity is incorrect, the goods are damaged, please seal it back in its original condition and refuse to sign immediately, contact the shop owner in front of the courier, and after confirmation by myself, it can be returned. Once the signature is received, the store will not assume any responsibility, please pay attention!!! The same applies to problems that occur after others sign, so please make sure to sign personally!

【Return Policy】

Return Policy: In the event of a return or exchange request, the customer must ensure that the product packaging is intact, has not been used, and the product is undamaged, without affecting the resale of the product. (If the returned goods do not meet the standards, the site will charge a 50% handling fee for the product), and the return shipping fee is borne by the buyer.
Subjective defects: Our products are of high quality and low price, offering great value for money. Some buyers may find that the workmanship is somewhat rough with imperfections, or they feel that the materials are not of high quality, or that the products do not meet their expectations, etc. However, these do not fall under quality issues. No product is perfect, and if you are too picky, please look elsewhere. Our images are all taken from the actual products, and all dimensions are measured by hand. An error of 1-2CM is considered normal.
Return and Exchange Policy: For products with quality issues that result in the loss of their intended functions, we will process a return or exchange, but the shipping costs will be borne by the buyer. Due to the nature of toys as consumable goods, minor scratches and minor issues are sometimes unavoidable. Minor scratches and paint chipping on toys are considered normal and do not constitute quality issues. For returns, the buyer is responsible for both way shipping costs. For other reasons such as poor sales or not meeting expectations, which are not due to quality issues with the product itself, we will not provide a return or exchange.
Product Quality: All products sent by our company will undergo multiple inspections, including during production, after production, and before shipment. Only after passing the inspection will they be shipped. However, due to various uncertain factors, the functionality of the products may be lost.
Product Images: All product images are taken from actual products, which can truly reflect the actual appearance of the product itself. However, due to factors such as lighting and photography skills, there may be slight differences between the images and the actual products. Due to market changes and other factors, the factory may adjust the color and packaging methods of the products and packaging. Please refer to the actual product for the final decision.
Other: Although we offer high-quality toys, we kindly ask perfectionists or those with strict product standards to gracefully turn around and find another path. Shipping is handled by third-party logistics companies, which are beyond our control. The shipping time is affected by numerous factors such as weather, vehicle scheduling, and traffic conditions. The estimated shipping times we provide are for reference only and are not part of the contract. They are also not grounds for returns.
    Please read the above terms carefully, they will take effect from the time of your order. If you have any questions or objections, please confirm with our staff before placing your order.
Please read the above content carefully, as it is very important to you. If you cannot perform the above actions, we will be very sorry for any problems that may arise, and we will be unable to help. This clause will take effect from the time of order. If you have any objections, please confirm with our staff before placing an order.。