More new internet celebrity products are hot sale, please call for specific price and shipping time. Newbies may not be online all the time, you can also add WeChat, and the phone is generally answered!

Please inquire for a price when placing an order: 15757986861

Ordering Instructions

About the product
1. The product images of our store are taken from actual goods. Due to the impact of objective factors such as monitors, color temperature, shooting environment, and cameras, color differences are unavoidable. Please refer to the actual goods.

2. The product information and data provided by our company are provided by the suppliers. If the manufacturer changes the design parameters, we apologize for any delay in updating the corresponding products. If you find any inaccuracies in the product introduction, please contact us in time.

About shipping
1. Our store cooperates with Yunda Express for delivery. If large-volume customers need to ship goods, they can contact customer service. Due to the large volume of shipments, we will ship in the order of payment within 24-72 hours after your payment is successful. The delivery time will vary due to distance, weather, and the operational procedures of different courier companies. Generally, for Jiangsu, Zhejiang, Shanghai, it will take 1-2 days, Anhui, Guangdong, Fujian, Shandong, Jiangxi, Beijing, Tianjin will take 2-3 days, and other regions will take 3-5 days. Remote areas will take 4-7 days. Provincial logistics will generally take 3-7 days! If you have not received the baby after the corresponding days, please contact customer service. If there are delays or loss of parcels due to network sales peak season, sudden increase in shipment volume, or express company overflow, please understand. We will make appropriate handling.

About the size
1. Because of the elasticity of plush toys, the sizes are all measured by hand, and there will be inevitable errors. The error range is between 3cm-5cm, depending on the size of the toy. Please understand.

Delivery Confirmation
1. To protect your interests, in accordance with the Alipay dispute resolution regulations, please open the box in front of the courier when you receive the goods to check the transportation condition. Once the signature is received, it will be considered that the product has arrived in good condition with all the accessories, warranty card, instructions, and invoice (or receipt) in place. Please pay attention to this, dear customers.
2. If you find any damage or missing of the product or its accessories before signing for them, please refuse to accept and contact us on the spot to ensure that your interests are not affected;
3. If you are unable to personally receive the goods or if someone other than yourself, such as a doorman or a friend or relative, signs for them, please convey the details of the receipt to the person who signed for the goods. Having someone else sign for the delivery is also considered as recognition of the product's integrity;

About after-sales service
1. If there are any quality issues with the products, we will exchange or return them according to the customer's requirements, and the return transportation costs will be borne by our company.
2. If the product is not defective, the company will accept the return and exchange request based on the unconditional return and exchange service, and both the return and forward transportation costs will be borne by the customer. We guarantee that the product has not been used, and the product packaging, gifts, invoices (or receipts), and other accessories are intact and undamaged.
3. To fully protect your interests, our store requires that before the customer receives the product and signs for it, they should check for any tampering with the packaging. They should also open the box with the courier to inspect the product's transportation condition. If you sign for the product, it is deemed that you affirm the product's appearance and quality to be intact. In that case, the product you return should also be intact.
4. If the customer signs without checking and there is damage or other issues during transportation, we will not be able to provide you with a return or exchange service.
5. Please take responsibility for your product during the return and exchange process. If there are any defects such as transportation damage or packaging damage during the return and exchange process, our company will not be able to continue to fulfill the return and exchange service for you;
6. Any matters not covered by this system shall be resolved in accordance with the official systems of Alibaba or relevant laws and regulations.