Detail Reading

 1. If you find any quality problems with the products, please contact customer service in time. We will not accept late submissions. The problem products must keep the packaging intact (please bring your own packaging, and do not paste or write directly on the original factory packaging box). Please prepay the postage, and the company will refund you in full once we receive the goods (we will refuse to accept COD, self-collection items). Long-term wholesale customers do not have any restrictions on the return and exchange period. If you accumulate a certain number of problem products over the years, attach a return list, and send a logistics to us directly (but please note: do not damage the product packaging, and the product should not show any signs of use). This way is beneficial for both parties, as our prices are already very low, and the cost of such a courier may exceed the profit we make from sending a whole box of goods.

2. Before returning or exchanging the product, please communicate with the customer service first, obtain the after-sales service form, and cooperate with the customer service to handle the return or exchange process, so that your return can be handled in time.

3. For customer's specific color or style requests for the same product category, we will do our best to meet them, but cannot guarantee 100% accuracy. If the color or style does not match, we will not offer exchanges or returns.

4. For goods obviously damaged by compression during transportation, it is not within our scope of responsibility. We can only try our best to pack the goods well to reduce such issues. For goods delivered by courier, you can open the packaging in the presence of the courier when signing for it. If you find any damaged goods due to transportation, you can request a return, and we will seek compensation from the courier company.

5. For the situation where non-products sold by our company are sent to our company, we reserve the right to not process the entire return and exchange or to directly return the products to the customer.

6. Products with damaged or incomplete packaging, missing accessories or related documents, unauthorized repairs or modifications, improper use or storage, or beyond the post-sale service period will not be accepted for return.

7. After-sales service is the most basic service of our company. We are willing to provide good after-sales service for everyone. At the same time, good after-sales service also needs the cooperation of customers. Please read the above instructions carefully before returning or exchanging goods, and try to handle it in accordance with the above regulations of the company to avoid affecting your after-sales service.

8. The color of the product may vary slightly under different displays, different lighting conditions, and even at different angles. All product images taken from actual products are for reference only; please refer to the actual product you receive.

 9. Large quantities can be customized with product packaging, logo, and labeling according to requirements.

The product price does not include tax, shipping, and does not offer free shipping. We do not issue invoices. Please understand and forgive us. Due to the large number of products, some products may be temporarily out of stock, which is a normal phenomenon. If you encounter a product out of stock, we will contact you in time to handle it.

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