cross-border e-commerce princess castle villa doll house children's toy house play house multi-accessories combination set

Purchasing Instructions:
To ensure the responsibilities and obligations of both parties, this site has specially formulated this regulation. Please understand and read clearly before placing an order!
Please choose the products you can sell based on your actual situation, as different prices correspond to different performance levels.
Due to the wholesale nature, the profit margin is low. All transactions with our company are subject to the policy of payment upon shipment: use Alipay (preferred) or bank transfer. (Please confirm the account number before transferring to ensure accuracy).

Price explanation:
We offer low profit margins and high sales volume. Our product prices are factory prices and we do not support bargaining. We hope you can understand!
Shipping Instructions:
Our company has a large inventory of products, but due to the fact that our car models, remote control car models, and remote control aircraft are all hot-selling products, as well as the fact that we have a lot of export and domestic sales orders, there is a possibility that some orders may not be available after placing them. Therefore, it is normal for the shipping period to be two to three days. We will try to arrange early shipping as much as possible. If there is stock, we will try to deliver the goods on the same day, and if there is no stock, we will arrange the goods within three days. Please understand and forgive! If you need to place a large order, the delivery period and payment method need to be determined after negotiation with the customer service.
The solution to the shortage problem: We will contact the consignee to inform them of the shortage reason and obtain their consent to replace the style, etc. If we cannot contact the consignee, the default principle is to distribute as much as possible according to the order. The remaining payment will be fully refunded to the purchaser.

Signature Instructions:
Please the buyer personally sign for the parcel when receiving it, and check it in person to ensure it is correct. If you find: the quantity is incorrect, the goods are damaged, please seal it back in its original condition and refuse to sign immediately, contact the shop owner in person in front of the courier. After confirmation by the buyer, it can be returned. Once the parcel is signed for, the shop will not assume any responsibility, please pay attention!!! The same applies to problems that arise after others sign for it. Therefore, please make sure to sign for it personally!
Damage: The responsibility for damage caused by transportation will not be borne by our company (it is recommended to choose logistics companies with insurance such as DEBON and BEST). However, we have an obligation to do our utmost to assist our clients in resolving this issue. Our company will adopt double-layer packaging, adding cushioning materials, and compact stacking methods to avoid damage. Please (or other persons authorized to receive goods) must inspect the quantity and appearance of the goods together with the courier (this is your right), if the quantity is incorrect or the appearance is damaged, please have the courier sign to confirm.
Problem 1: The courier refuses to open the package together for inspection.
Solution: After you sign for the courier package, please keep it safely until you have thoroughly checked it. Then, you can return it to the courier staff.
Problem 2: The courier refuses to sign to confirm the missing quantity.
Solution: Just write down his phone number and name.
Please read the above content carefully, it is very important for you. If you cannot perform the above actions, we will be very sorry for any problems that may arise, and we will be unable to help.
Return and Exchange: Refund Policy -- If the product suffers from a quality issue that results in the loss of its intended functions, we will process a return or exchange.
The return or exchange is subject to the condition that the packaging is intact for resale, otherwise, additional packaging fees will be charged. Therefore, please return the products with as much intact packaging as possible. However, the shipping costs incurred are the buyer's responsibility. Most issues can be resolved simply by replacing the batteries, adjusting the placement of the batteries, or connecting the wire heads... Selling toys requires the ability to repair toys.
Other reasons such as poor sales, not as good as expected, etc., which are not due to quality issues of the product itself, we will not provide returns or exchanges! Therefore, please carefully study the actual product parameters before purchasing as a reference standard.
Product Quality: All products sent by our company will undergo multiple inspections during production, after production, and before shipment, and only fully qualified products will be shipped. However, various uncertain factors may lead to the loss of product functionality, and our company can only guarantee a 98% pass rate. The remaining 2% is within the scope of exemption. (For wholesale products other than retail products, if there is a 2% exemption range for multiple models).
Product Images: Over 95% of the product images are taken by ourselves, which can more truly reflect the actual product. However, due to factors such as lighting and photography skills, there may be slight differences between the images and the actual products. The factory may adjust the product and packaging colors, packaging methods, etc. due to market changes. Please refer to the actual product for the final decision.
Other: We are not producing high-quality products, not crafts, not art, not electrical appliances, but car model toy products. Perfectionists or those who are strict with their products, please turn gracefully and walk around elegantly.
Transportation is completed by a third-party logistics company, which is beyond our control. The transportation time is affected by many factors such as weather, vehicle scheduling, and traffic conditions. The estimated transportation time we provide is for reference only and is not part of the contract. It is also not a reason for returning the goods.
Please read the above terms carefully, they will take effect from the time of your order. If you have any questions or objections, please confirm with our staff before placing your order.
Better quality and more favorable prices are our relentless goals! We hope that our hard work will receive the understanding and recognition of everyone! Wishing everyone a pleasant shopping experience!

Special emphasis: [Return and after-sales service]
1. Before returning or exchanging the goods, you must inform our customer service and obtain our consent. Otherwise, we have the right to refuse to accept the return or exchange! (For retail, if there are quality problems, the actual freight cost can be compensated to the customer, and all packages to be received will be rejected). Please attach a return list for logistics returns so that the receiver can check the goods.
2. After the customer places an order, please check the site's notification in time or contact the site's after-sales staff to obtain the tracking number, and pay attention to the tracking number. If any problems occur, please actively contact the courier company and the staff of our site to solve the problem. We will not assume responsibility for delays caused by courier reasons. We will try to negotiate with the courier company to help handle the problem.
3. This product is not eligible for returns. If there are any issues, we can negotiate for an exchange. The customer is responsible for the return shipping fees.
4、Our company has quality inspectors who conduct strict checks on products before, during, and after production to ensure that the quality of the products is 100% without any problems before shipping. However, due to various uncertain factors, we can only guarantee that 97%-98% of the quality of the products after arrival is without any problems, and 2%-3% is within the scope of exemption. Please inspect the goods before signing for them. If you find any discrepancy in quantity or damage to the goods, please stop signing immediately and contact us in time. Contact our customer service staff to negotiate and handle the situation, and do not blindly sign. All authorized signatures or proxy signatures are considered as the recipient or the recipient's authorized person. Thank you for your cooperation!