Exchange system 15889581528
1. When the express delivery arrives, no matter whether the package is damaged or not, it needs to be unpacked (check the quantity or whether the product is in good condition), otherwise it will not be handled afterwards; If the package is damaged due to transportation, please ask the transportation company concerned to issue the certificate stamped with the official seal, and provide this certificate to us, and we will assist the customer in after-sales.
2. If the product has quality problems, we will exchange the product within 3 months after signing. Please note that if you exchange the goods within 3 days after receiving the goods, we will bear the return freight; If you exchange the goods within 15 days, both parties will bear half of the freight; If you exchange the goods within 15 days, the buyer will take care of the freight! If you order the product, it means that this clause is the default. If you have any objection, it will be handled according to this clause.
3. If it is not a product quality problem or has affected the goods returned from the second sale (please protect the integrity of the product packaging and complete accessories after signing, and do not affect the second sale, if the returned product packaging is incomplete, the accessories or related materials are incomplete; Unauthorized repair and modification; Not used and stored according to normal methods; Beyond the warranty period of the product; Fraud, we will not bear the replacement), we will take photos to report Alibaba complaints to the end, dear, don't waste the double postage back and forth in vain.
4. If the customer contacts the customer service within the specified time and agrees to exchange the goods, please use ordinary Express to send it back to our company. The freight is advance payment on account. After receiving the goods, the company will subsidize the freight according to the Express list; (The freight for the individual replacement is borne by the customer, and it is recommended to replace it in the next order). If you do not agree to exchange the goods or pay the goods on arrival, you will not sign for it. Please also indicate the ID number, order number, and product problems on white paper. Otherwise, you will not be responsible for the delay in processing time.
5. If you are satisfied with our products and services, please leave valuable favorable comments and 5-Star comments. We will constantly absorb good opinions and suggestions and constantly improve our mall, thank you for the goods and services provided.