Product Repair:

 1. If the product has quality problems (in the case of non-human damage), the buyer can accumulate the products and send them back for exchange at a time after they have accumulated a certain amount of bad products, the changed products can also be sent back together with the ordered goods when ordering next time.

2. Send us the products that need to be repaired, please fill in correctly (specify the contact name, address, phone number and the problem of the products in detail), and we will return the products to you according to the contact address you filled in.

3. We are not responsible for the round-trip freight for product repair, and the customer must pay by himself.

Replacement problem:

1. Different products have corresponding warranty periods (usually 3 months to 1 year warranty). In case of quality problems or non-human damage during the warranty period, a new one can be replaced (depending on the degree of damage to the appearance of the product). Warranty period to stick

the validity period of warranty sticker on the product shall prevail (note: during the warranty period, please keep the warranty sticker clear, complete, and no one is damaged).

2. If the customer needs to return or exchange unsalable products (the premise of return and exchange must be that the goods should be kept intact without any signs of damage or wear), the customer must within 15 days after receiving the goods, contact our staff to solve the problem. If the product has no quality problem within the specified time, it cannot be returned or exchanged.

3. Human damage, broken packaging, no return or exchange, special circumstances can be negotiated.

4. The buyer has just received the product and found that there is a problem (for example, the product model is wrong, the product has few accessories, etc...... Contact us within 24 hours after signing

transaction description

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   1. If you purchase a small number of single items, you can directly order the remittance to Alipay without notice. The owner will deliver the goods in time according to your registered information. If the freight is not enough, the owner will inform you online to make up the freight and then deliver the goods.

   2. If you need to buy more than one item, please contact the owner to modify the postage. If you need to buy more than one item, the actual freight will only be charged once;

   3. The owner can't have 24 hours of Wangwang online, so you can directly leave a message on Wangwang or qq or internal mail, and we will reply in time after going online; If you need it, you can call us directly, and the phone number is on the homepage of our store.

   4. If you choose plain mail, please wait patiently. Generally, it will arrive around 7-14 days after shipment; You can check if it has not arrived within 30 days.

   5. Our store generally uses Yuantong and Huitong to deliver goods. If you need to reach other areas or choose other transportation methods, please contact before placing an order and agree together.

   6. Customers can contact us by phone if they have any questions before purchasing, and we can respond quickly to your telephone consultation. Because there are too many Internet customers, we may not have too much time to answer online technical consultation questions. If you find any problems after receiving the goods, please contact the seller in time. We will handle the after-sales service as soon as possible! You can leave a message online! Telephone and other forms!
 
    7. Please read all the products clearly and order them. If you have any questions, please ask them before purchasing. Please do not be better than imagined after receiving the goods. It is not suitable for embarrassing the owner.

    8. Buyers should provide accurate information

the delivery address, consignee and contact information. If the goods cannot be delivered or delayed due to incorrect receipt information, the buyer shall bear all the losses.

    9. The buyer should unpack and check the goods on the spot with the staff of the logistics (Post Office, automobile transportation, express delivery, etc.) and confirm that the quality and quantity of the goods are correct before signing, the receipt indicates that the product has been delivered and passed the acceptance by the buyer. The signature signed by others is also confirmed by myself. If there is a problem with the quantity and quality of the goods, the buyer should ask the logistics company to issue a valid certificate on the spot, take on-site pictures and contact our store in time. Our store will handle it as appropriate.

    10. Warranty and after-sales (five-star)
       if there is any quality problem within 3 days from the date of purchase and receipt in our store, please contact the owner in time. We can replace the brand new product with the buyer free of return postage, if quality problems occur within 3 months, each postage will be paid. After 3 months, the buyer will bear the postage for the return warranty.

Taking honesty as core starts from customer needs.

                         Based on the letter, finally the customer is satisfied

we may not be able to guarantee that every transaction is perfect. But we absolutely protect the interests of all customers! If you have any questions, please contact us and we will solve the rest!