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Quality:
our customer base has always been strong and increasing. This also makes us affirm ourselves. The production process of each product has been strictly tested. At the same time, we assure our customers that we will do our best to ensure good quality for our products.
About Express delivery:
we choose Yunda and suer for express delivery. If the product quotation does not include express freight, the goods will arrive normally within 1-2 days in Guangdong province, 3-5 days outside the province, and the remote areas may be 1-2 days slow. Please wait patiently. If you need other express, please contact us to modify the freight. Logistics we choose Debang Logistics Pepsi logistics aneng logistics Huari logistics express logistics in remote areas we send "transit" logistics, generally can also be sent to all provinces in the country, compared with express delivery is relatively slow, the freight is relatively low.
About after-sales service:
if you choose to cooperate with us for a long time, we will consider your interests as long as it is not caused by human damage. In addition, since the date of purchase, the quality of the product itself has problems. Seven-day replacement is provided, and the long-term warranty is provided. (except for customized products) the return freight is paid once, that is, the delivery party pays the freight, the company refused to accept all on-arrival payments.
About ordering and shipping:
generally, we will process your order within 48 hours after you pay. If there are special circumstances, our salesman will contact you in time and hope your contact information will be kept online.
Regarding order quantity:
in order to facilitate your purchase and sales, our company normally has a certain amount of inventory. But if the order quantity is more than 2000. Please contact us to arrange production so as not to delay your date of dispatch.
Questions about receiving goods:
after receiving the goods, please do not rush to sign for it. Be sure to check whether the packaging is intact and whether the quantity of the goods is correct. We will attach the delivery note. If the quantity is small or the product style is wrong, please contact us in time for product quality problems. We will handle it in time.
Questions about receiving you:
our customer service is sometimes busy. If we don't reply in time, we must be busy. Therefore, sometimes we can't handle it, so we will not be able to receive you in time and reply to your inquiry in time. Please refer to the detailed introduction of the product and shop by yourself, please understand any inconvenience. If you have something urgent, we need to deal with it in a timely manner.
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