| | Shunteng e-commerce firm toy wholesale is an Alibaba supplier and a big online seller in the toy industry. So we are your reliable business partners. Wholesale is different from Taobao retail, so in order to make your transaction process smoother and smooth, reduce risks, and protect the rights and interests of both buyers and sellers, please also before purchasing our products, be sure to read the following rules carefully, which may take you several minutes, but it can effectively avoid the trouble between you and me. The specific rules are as follows: | |
|  | mixed Batch description all products of our company mixed batch supported, mixed batch is that multiple products can be purchased together. When the same product has multiple colors or patterns, no color option and patterns are randomly mixed when shipping. | |
|  | About MOQ A single product reaches the minimum order quantity specified on the website, and the total amount needs to be over 30 yuan. | |
|  | Color/size/weight all our products are taken in kind, and there must be differences in color between photos and objects, which is an inevitable problem for no one. The dimensions of all our products are measured manually, and most of them are irregular shapes. There must be errors in measurement. The weight of all our products is the weight of the packaging part, which is also measured manually. There must be errors. In addition, different batches of products produced by manufacturers must have different product weights. So if you are very concerned about the color, size and weight of the product, please do not buy it. However, we have the right to refuse if the goods are returned or the freight is returned on the grounds that the color, size and weight do not meet the requirements after purchase. | |
|  | About the qualified rate we provide customers with toys with high cost performance, not handicrafts, not precious commodities. Customers who pursue perfection please do not buy our products. What we do is wholesale, not retail. We can only guarantee the qualified rate of 98%, and 2% of the quality problems belong to the exemption category. | |
|  | Return Instructions if there is no quality problem with the product, we generally do not accept return or exchange. However, from the perspective of customer interests, after friendly negotiation between the customer and our customer service, on the basis of mutual compromise and concession, we will check the goods after receiving the goods for non-quality problems, the products that have no quality problems and do not affect the secondary sales will be refunded to the customer at a discount of 20%. If you cannot accept this clause, please do not buy our products. | |
|  | About urgent orders our company does not take urgent orders under any circumstances. We cannot accept the request to arrive on the specified date, because logistics companies and express companies are third-party companies, we cannot control their delivery speed. | |
|  | Express and freight the freight calculated automatically by the system is the express freight. The courier company designated by our company will not accept the customer to forcibly designate the courier company. Therefore, please be sure to confirm with our customer service staff whether our designated courier can be delivered to your region before taking the goods. Otherwise, the customer will be responsible for the transfer costs caused by this. If the customer does not raise any objection to our express delivery area, we default that the customer belongs to the express delivery area (generally, the express delivery in mainland provinces only goes to the county level, which is subject to the official website of the express company), if the region where the customer is located actually belongs to the Super delivery area, the customer needs to pick it up at the designated express delivery point. If you do not want to pick it up at home, you need the courier company to arrange a trailer to go down. At this time, the generated Cartage fee needs to be borne by the customer. If the customer refuses to pick it up by himself and is unwilling to let the courier company arrange a trailer delivery, then the delivery fee incurred by the delivery and return of the ticket goods shall be borne by the customer. | |
| | | Please read the above rules carefully. If you have any questions, please contact our customer service. However, if you pay for our products, it means that you have accepted the above rules. If there is a trade dispute afterwards, the above will be used as a voucher to resolve the dispute. |
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