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1. About products: our store has a small profit margin and depends on sales volume. Therefore, we refuse to bargain in the form of rejection. Relevant discounts will be explained on the website.
2. About quality: there will be a special department packing before shipment, and there should be no quality problems, but it cannot be 100%. If the product does have its own defects, please contact us within 48 hours of receipt, and we will solve it properly for you,
3. Size problem: each product has a detailed size. The measurement method is different for each person. The error of about 1cm is normal. If the seller is blamed for the wrong recommended size afterwards, I am sorry and do not accept the return for this reason.
4. About chromatic aberration: chromatic aberration is an unavoidable problem for any online seller. There are many reasons for chromatic aberration, such as different cameras, different displays, different light and environment. Chromatic aberration is everywhere, after all, the machine is not a human eye. We will try our best to reduce the color difference between the real object and the picture. The color difference cannot be used as the reason for medium, negative comments or return and exchange. If you are particularly concerned about the color of the product, please consider carefully before ordering.
5. About product return and exchange:
(1). Please communicate with customer service to explain the details before returning the goods, so as to track your return and get timely processing.
(2). The problem product must be packaged completely (please bring your own packaging, do not paste or write directly on the original product outer box)
(3). We will try our best to satisfy the customer's specification of product color or style, but we cannot guarantee 100%. If the color or style does not match, it will not be returned or exchanged.
(4). For goods damaged during transportation, it must be submitted within 24 hours after receiving the goods, and contact the after-sales customer service of our company for registration. For the rest period, the goods are in good condition by default.
(5). The following conditions cannot be returned or exchanged: The Returned product packaging is damaged or incomplete, the product accessories or related materials are incomplete, unauthorized repair or modification, and not used or stored according to normal methods.
(6). After-sales service is no-frills service of the company. We are willing to provide you with good after-sales service. At the same time, good after-sales service also requires the cooperation of customers. Please read the above instructions carefully before returning or returning goods, please follow the above system of the company to avoid affecting the quality of after-sales service.
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