About after-sales service:

For any questions or issues regarding the purchase of any of our products, please feel free to contact us immediately. We will resolve the problem for you promptly and ensure you are satisfied with our response.

1）Within 7 days from the date of receipt (as indicated by the shipping receipt signature date), if you discover a functional failure or quality problems with the product, please contact us for a return or exchange; we will not accept any claims after this period; any false or exaggerated claims will not be accepted once verified.

2）Customers who need to return products due to non-quality issues are required to ensure that the product packaging is intact, all accessories and related documents are complete, and to ensure that the product can be resold without any damage (e.g., if the returned product packaging is incomplete, the accessories or related documents are incomplete; unauthorized repair or modification; use or storage not in accordance with normal methods; beyond the product warranty period; if the returned product is labeled, we will not process the return or exchange).
3）If the packaging is damaged due to the reasons of the courier logistics, please inspect the goods first. If the internal products are damaged, please refuse to sign and contact the customer service through Alibaba Messenger or by phone to inform; If you cannot inspect the goods on the spot, please take photos within 24 hours after signing (the time of the shipping receipt signing is the time standard) and feedback to the customer service for processing; If it is due to the inability to provide relevant evidence (photos) or more than 48 hours after feedback on the logistics/courier reasons leading to product damage, it will not be accepted

Private-model patent products, single-needle magnetic attachment cable does not support data transmission, while the multi-needle magnetic attachment cable supports data transmission and fast charging!!! If you need to transmit data, please contact the customer service to send a link, the manufacturer's direct sales phone is 18898784126, Miss Wu

All goods in our store are exempt from tax. If you need a tax invoice, please add tax points. For more details, please consult our customer service!!!