1. How many items are needed for a batch, and do you support mixed batches? Are there any restrictions on the amount? How is the freight calculated?

All products can be purchased in minimum order quantities as listed online; support mixed batch, with a mixed batch amount of 200 yuan or 40 pieces, with no limit on the quantity; support two types of transactions: Alipay and direct bank transfers.

We clearly state the weight of each product on our website. When you place an order, the system automatically calculates the weight, and the shipping fee is automatically generated based on the weight. The shipping fee is for express delivery. If you need further assistance, please let us know.

Send logistics, contact customer service to modify the freight, logistics freight to pay!

Are the goods available for the listed products? What should I do if there are no goods?

All our products are sold in stock, and the items displayed on the page are all in stock. Please feel free to purchase with confidence. Due to the large variety of products and daily sales volume, some products may not be available.

Please understand that the stockout caused by the timely removal of items. For individual stockouts, we will mark them on the list. If there are many stockout items, we will contact you by phone or Alipay to handle them. If you need to be notified about stockouts, please note "Please notify me if there is a stockout" in the order message!

4, I don't have Alipay. Is there any other way to complete the transaction?

We recommend using Alipay for the safety of both the payment and the goods. It is also convenient for future shopping. If you really cannot do so, you can accept bank transfers. Before sending money, please take a picture of the product and note that you will be making a bank transfer. This will help us to ship the goods to you as soon as we receive the payment. After making the bank transfer, please contact us via Alibaba or WeChat to provide your Alibaba account, the bank where you made the transfer, and the amount. We will check the payment and arrange the shipment once the goods are verified.

5, What should I do if the product I receive has quality problems or is out of stock?

If you receive the goods and find any shortages or quality issues, please contact our after-sales customer service within 48 hours. For goods with quality issues, please take photos of the goods upon receipt and send them to us for confirmation. You can send us the images via our Alipay message service, and we will provide you with a satisfactory solution. If there are shortages, please contact our customer service to apply for a refund if the shortage is noted on the list.

PS: Return and exchange shipping costs (very important):

1. In the case of incorrect or missed shipments -- if there are any incorrect shipments, we will cover the postage costs to resolve the issue. For missed shipments, if there are only a few items and the missing items are noted on the product detail list, the missing parts will be handled by applying for a refund. For a large number of missed shipments, we will cover the postage costs to help our customers resend the items!

2，Product Quality Issues - Due to the special nature of wholesale, the quantity is large, and the conditions limit us from being able to check all products the way we would on e-commerce platforms like Taobao. While the manufacturer has strictly controlled quality before shipping to us, it is normal for there to be some defective products. However, if there are quality issues with the products, we have an obligation to exchange them for the buyer. However, the profit margin of our small-volume wholesale is already thin, and sometimes the profit is not even as high as the return shipping fees. If we have to pay for the return shipping fees for exchanges, we not only won't make a profit but often end up losing money. No one will engage in a business that results in losses, and this point is something all business friends will agree with: Therefore, we generally adopt the following three methods to handle the situation:

① Next time, we will send the rest of the goods (the rest of the goods do not count as freight).

Refund 50% of the product's purchase price.

③ Direct return or exchange (shipping costs to be borne by the buyer)

Note: Doing business is not easy, unless in special circumstances, we recommend that you try to use the first method for after-sales service as much as possible.

3, Product Damage Issues - Damage is generally concentrated in plastic products. Due to the uneven quality of employees in the courier industry, such as violent throwing, stepping, etc., even if the packaging is good, there may be damage during transportation and delivery. Our after-sales service will be handled according to category 2 processing methods!

Special circumstances please consult with us to handle! (Our principle is to avoid the loss of both parties as much as possible, reduce the unnecessary costs of both parties).

4, Return and exchange summary -- If you are not satisfied with the product, do not like it, and have not used it, you can return and exchange it as long as it does not affect the second-hand sales. The freight is at your own expense! 

The following circumstances are not subject to exchange or return.

A product returned with damaged or incomplete packaging, or missing accessories or relevant documentation.

B Unauthorized repair or modification.

C was not used or stored in the normal manner.

The product is sold beyond the warranty period.

Seasonal products that are past their expiration date are non-refundable (e.g., summer fans and winter warmth patches, etc.).

For products that have been discontinued by our company, we regret that we are unable to offer refunds or exchanges. 

6, Placing an order will be considered as agreeing to the following terms. 

(1) The amount can be mixed batching as long as it reaches 200 yuan, with no limit on the quantity; each product is ordered according to the minimum order quantity on the internet.

(2) Due to the large daily shipment volume, we will try to notify you by phone if there are any stockouts. Since the profit margin on these products is low, for any stockouts after receipt, we will apply for a refund based on the missing products noted on the shipping list. We will not send replacements.

(3) When mixing batches, there may be omissions. If you find that the quantity of goods received is less than the ordered quantity, please contact us immediately. The validity period is within 3 days after receiving the goods. If the limit is exceeded, we will not process it. After confirmation, we will make up the unpaid amount in the first time.

(4) If there are no quality problems with the products received, they cannot be returned. We will bear the return freight costs for products with quality issues. For all exchange orders, you are responsible for the freight costs.

If there are any stock shortages, please note "Please notify me if there are stock shortages" in the order comments!

(6) Regarding express delivery, if there is no note, we will send the default express of our store. If it cannot be delivered, please contact the customer to send other express. If you need to send other express, you need to make up the difference.

Regarding transportation, all logistics fees are collect on delivery. The product must be picked up by the buyer. When placing an order, please contact customer service to modify the shipping fee to 0. If no special instructions are given, to save the buyer's shipping costs, we will choose to ship the product.

The logistics are all freight special line logistics of the freight station, and the logistics do not deliver goods to the door. This type of logistics is the same as the coach center's coach, which is direct to two places, just one for carrying people and one for transporting goods. Please make sure to before you order.

First, you need to confirm if there are any such logistics companies nearby. Compared to large and well-known logistics companies, these logistics companies offer more affordable shipping costs, but the service is significantly worse due to the large volume of shipments. If there are delays in the logistics process during transportation,

We do not accept any return requests. If you cannot accept this, you can communicate with us to choose the appropriate logistics. For those in the Jiangsu, Zhejiang, and Shanghai regions, you can also choose to send by courier, which is more expensive but offers home delivery.

Come over.

The fees charged by various logistics companies are not standardized, and we cannot estimate accurately. Therefore, we do not make any estimate and will not bear any costs in the logistics process. We strongly recommend that customers find their own logistics solutions from Yiwu to their destination.

Specialized logistics companies, Yiwu has become the most developed logistics center in the country. We hope customers can provide as much as possible the logistics company that meets their satisfaction. We are not in the logistics industry, and we do not understand the hidden rules of logistics.

We provide our experience in logistics as a reference only and do not assume any responsibility for any 'unexpected' incidents caused by logistics. Please do not worry if you are concerned!!

If you haven't received your goods after more than 7 days, please contact us immediately!