Contact customer service
Please contact Wangwang to identify the same customer service for more professional services.
1 Q: How much is the payment for goods in your store? Can I place an order if I want one?

A: Dear, some products can be shipped in one quantity, and some products start from three (slightly different according to The MoQ of each product)

2 How do we return the product if we want to return it? If quality problems are found, who should bear the freight?
A: DEAR! After our goods are delivered, if the goods are returned due to personal reasons (for example, I don't like this style, not the quality I imagined, the color difference is too large, etc.), the buyer shall bear the return shipping fee. If it is indeed returned due to quality problems, please take clear photos to us within 24 hours after receiving the goods, we will weigh whether you destroy or return the products on the spot according to the number of products with quality problems (note: If you cannot accept the destruction on the spot and take photos after the destruction, we cannot arrange a refund for you, also unable to bear the return freight), if it exceeds 24 hours, after-sales service with quality problems will not be accepted. If you really need to return it due to quality problems, we will bear the return freight. The return freight standard is calculated according to our shipping freight template standard, and the customer is not accepted to say how much the shipping cost is (because we cannot verify your delivery fee, it can only be calculated according to our shipping template standard), please be careful if you mind the above content!

3 Can you customize it?
A: You can customization as request or change the style and customize the company LOGO according to your requirements. For more information, contact Wangwang customer service!

4 I purchase rubber band Small bag products in your store, with packaging style or rubber band color as the main distribution?
A: All products in the store (except rainbow braided bracelet suit) are mainly distributed and shipped by rubber band color. You can choose self-service shopping according to the description, the packaging/color/size/express information required for each product is described in detail on the details page. If you have special needs and specified packaging styles, please contact customer service or leave a message, and we will deal with them one by one.

5 are all the pictures in your store taken in real time? Will there be a big color difference when I get the goods?
A: The products in our store are all taken in real time. We will try our best to restore the true color of the product when taking photos. However, due to photography technology, lighting and other reasons, some color differences will inevitably occur. The pictures are for reference only. Please refer to the actual product for details, please consider carefully before ordering!

6 after we get the goods, can we return the goods if we can't sell them?
A: without affecting the second sale. You can bear the return shipping fee within 7 days after receiving the goods, and you cannot arrange a return or exchange for more than 7 days.