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Here are some frequently asked questions by customers for your reference. If there are any unclear details, please consult online or call for consultation.

1and

Question: I would like to place an order for products at your factory. What is the minimum order quantity for each product? What is the price discount if the payment reaches a certain amount?

Answer: Hello! The minimum order quantity depends on the product, and the minimum order quantity of 500-10,000 is more favorable.

2and

Question: What is the shopping process at this station?

Answer: You can contact our staff to place an order on our website.

Second, you can discuss the details with our staff, such as specifications, processes, and quantities. We will make a prototype based on the design drawings, then place an order and sign a contract.

Third, make a payment to our designated account through a bank or Alipay.

Fourthly, please notify us after making the payment by phone, SMS, or online customer service to verify.

Fifth, we will ship the goods once the payment is confirmed to be received.

3and

Question: Can I pay by cash on delivery?

Answer: The 'payment-before-shipping' principle implemented for any goods produced at our factory means that we will begin the process of ordering the goods only after the client has deposited the payment into the designated account. If you are concerned about not receiving the goods after payment, you can use Alipay to ensure that your payment is secure.

4and

Question: What if I worry about paying for the goods but not receiving them, or if the quality of the goods I receive is poor?

Answer: Our factory has specialized quality inspection personnel. If any quality problems are not detected, we will be punished according to the factory's system. As long as there are quality problems, we will deal with them seriously.

Secondly, if we receive payment but do not ship the goods, you can take action by using our trust guarantee deposit on the website. You can also complain to the manager. Complaint hotline: 0577-68080880 Fax: 0577-68080881 Mr. Huang

Third, we support Alipay payment, which is essentially like cash on delivery. What else could you possibly worry about?

5and

Question: Can I pick up the goods directly at the company?

Answer: Yes, the company address is: No. 8, Rainbow Avenue, Longgang Town, Cangnan County, Zhejiang Province.If you cannot find it, you can call the telephone number: 0577-68080880 or fax: 0577-68080881.

6and

Question: Are your goods the same as those on the website? Will there be a big difference?

Answer: We take photos of the actual items, and there is generally no significant difference.

7and

Question: Who should bear the cost of freight transportation? What should be done if the goods are damaged during transportation?

Answer: The prices do not include shipping fees, and customers need to add shipping fees when placing an order. For cities that can be directly reached by expressway express or by SF Express, you can pay the shipping fee upon arrival, and you only need to pay the goods price, and then pay the shipping fee after the goods arrive. For other courier companies and postal transportation, you need to pay the shipping fee in advance, and send it together with the payment (the transportation fee is roughly determined according to the weight and transportation method of the goods, but it is subject to the actual amount, and the excess will be refunded or the deficiency will be made up).

8and

Question: Can I return or exchange the product if there are any issues with my order from your company?

Answer: If there are any quality issues with the product, you can return it for a refund or exchange, and the return shipping fee will be borne by our company.

9and

Question: How do I make a payment after placing an order?

Answer: We currently offer the following payment methods: 1. Bank of Communications: "Construction Bank", "Agricultural Bank", "Industrial and Commercial Bank", "Post Savings", "Alipay Payment", "Western Union Transfer". Please copy our bank card number and bring your ID card to the bank counter for processing. After the payment, please notify us by phone or text message, mobile phone: 18967795177.

10and

Question: After the payment is made, when can the goods be shipped? When can the goods be received?

Answer: Our company allocates goods based on the order of customer payments, and goods sent on the same day will be received within 2 days. If you choose a courier company, it usually takes 2 to 3 days to arrive (the next day for the Jiangsu, Zhejiang, and Shanghai areas), by truck it takes about 5 days, and by regular mail it takes about 10 days.

11and

Question: What are your company's working hours? Also, what are the factory working hours?

Answer: The company's working hours are from Monday to Friday, with weekends off (factory working hours are from 7:30 AM to 5:30 PM daily).