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Product Name: New Series Starry Ball

About Shipping

If the order is placed before 16:00, we will try to send it the same day; if it's placed after 16:00, it will be shipped the next day. If there are special reasons and we cannot ship on time, we will notify the buyer immediately and ask for their understanding. Thank you very much! To ensure that buyers receive satisfied products, our store defaults to ZTO and YTO. Before shipping, we will carefully check whether there are any defects and only then will we pack and send the goods. Please rest assured. For buyers with special requirements, please inform us in advance. Our store sends express and logistics. If the express is returned due to the buyer's information filling in errors (such as address, contact information, and express cannot reach), the cost will be borne by the buyer.

 Unsupported return or exchange without a reason

【关于退换货】不支持无理由退换货 不支持无理由退换货

 1. For goods worth less than 200 yuan, please count the quantity in person with the transportation company staff when receiving the goods. If there are any missing items, please have the transportation company staff sign to confirm. We will compensate for the missing parts by finding the shipping company and compensating you.

 2. For goods worth over 200 yuan, please inform us within 24 hours after signing for the missing quantity. We will cooperate with you to verify the quantity and do our best to help you solve the problem. If you have not counted or have not informed us in time about the missing quantity, it will be considered as the correct quantity. Additionally, due to the very large daily shipment volume, each item may be sold out at any time. If the shortage of goods is caused by inventory shortage, we will refund you, or send them together with your next order, but we will not send them separately.
 3. Return and exchange for free without quality issues.

 If the buyer needs to return the goods due to personal reasons, the damage and losses caused by the return of the product will be large, and the refund will be made at 80% of the original price. The buyer bears the freight costs. We do not provide return and exchange services for non-quality problems beyond 1 month. If you really can't help it, you can contact our customer service. Note: (The buyer shall bear the round-trip freight costs for the return of the goods, and if the goods are shipped for free, the freight costs at the time of our shipment will be deducted).