The product parameters are the same as the packing parameters!! The net weight of one case is 37kg.
Dear friends, in order to make our cooperation more enjoyable, please take a few minutes to read the following points in detail:
1. All the treasures in our store are photographed with actual items, so what you see is what you get. The actual items are basically the same as the pictures, and we guarantee the quality. Please rest assured to purchase.
2. Exchange and return: Due to the difference in color between the photos taken in the studio and the actual product, there may be slight differences in the images due to the resolution of each computer, monitor, and graphics card. This is a normal phenomenon! If the product packaging is damaged and affects secondary sales, it will not be exchanged or returned.
3. Feedback: We place great importance on the feedback from every buyer and strive to achieve perfection in service. If you are not satisfied with the product after receiving it, please do not rush to leave a feedback. Contact the shop owner immediately for detailed discussions, and we will definitely find a satisfactory solution for you. Also, please give us a sincere feedback after we resolve your problem.
4. Safety Precautions
1. The return shipping costs for non-quality issues are the responsibility of the buyer.
Please ensure that the return or exchange is done with the original packaging intact, so that it does not affect the next sale, including the packaging bags.
3. Please sign for the receipt in person when you receive the goods, and check the goods for damage in front of the delivery personnel before signing. If someone signs for you or you sign directly after discovering the damage, we have the right to refuse your exchange or return request.
Therefore, the store will not be responsible for any items that are not due to quality issues. If you return the goods without our permission, any loss or expenses incurred will be borne by the buyer.
5. Size Issue: Each product is measured with detailed dimensions, and the measurement method varies from person to person. An error of about 2MM is considered normal. We do not accept returns based on this reason.
6. Express Delivery: Our store works with a courier company that generally arrives on time, but sometimes, due to special circumstances, it may be delayed by one or two days. This is especially true during adverse weather conditions and public holidays, when there may be delays. Due to the different delivery times in different regions, there may be no deliveries on weekends. Additionally, the quality of the courier company's delivery personnel varies from one branch to another, and there may be instances of poor customer service or damaged packages. Some sellers cannot predict these unforeseen factors. In short, if you encounter any dissatisfaction, please contact us, and we will actively communicate with the courier company to resolve the issue.
If you have any questions, please contact us, we will definitely help you solve it.
