The product parameters are the same as the packing parameters!! The net weight of one case is 34kg.
1. About freight charges
The automatically generated express delivery fee may not be accurate. If you feel the fee is too high, please click 'Confirm and Place Order'. Placing an order is not a form of payment; it simply allows our staff to view and modify the order. Then, please contact our customer service or we will actively reach out to you to negotiate the shipping fee.
2. About the Order
All goods can be ordered with the minimum order quantity shown above, with no limit on the amount! Support mixed batch orders! Support Alipay transactions! The shipping fee is often automatically displayed by the system template, and the actual shipping fee should be confirmed by consulting the customer service.
3. About the Goods
All our products are sold on a spot basis, and the goods displayed on the page are all in stock. Please feel free to purchase with confidence. Due to the large variety of products and daily sales volume, there may be cases where individual products are not removed in time, leading to stockouts. Please understand, and we will contact you promptly by phone or Alipay message to resolve the situation.
4. About Payment
We recommend using Alipay for your security and convenience in future shopping. If you cannot use Alipay or do not have it, we also accept bank transfers. Before making a bank transfer, please confirm the goods and note that you will be making a bank transfer. This will help us to ship your order as soon as we receive the payment. After making the bank transfer, please contact us via Alibaba account, the bank you used, and the amount via Taobao or phone. We will arrange the shipment once we confirm the receipt of the payment.
5. About Shipping
Regarding the style and color issues, the default is to ship with a random selection. If there are any special requests, customers can make notes when ordering (there is a note section when ordering together, where you can write the item number and style). We will try our best to match your requirements, but there may be some shortages. We hope you can understand. We will try to match what you write, if there are shortages in color or style, we will send you a random selection. Please forgive us!
6. About the Invoice
We consider that some customers need to invoice for office supplies to be reimbursed, so most of our products can be issued with official tax invoices, but it is necessary for buyers to provide company invoice information or invoice unit title before purchasing, and the purchase amount should be greater than 300 yuan. If the amount is too small, please understand that it is difficult for us to issue invoices, which may cause unnecessary trouble for other buyers, thank you!) We will generally send goods and invoices together. If the invoice is used up, we will arrange to send it to you after the ticket is supplemented. If you do not provide company invoice information or invoice unit title when purchasing, we cannot issue invoices to you, and we consider you to give up the invoice. We clear the sales on the same day, and we do not make up the tickets the next day. Please understand! Thank you!
7. About Logistics
We default to sending small quantities of goods by Ten-Ten Express and Shentong Express. If there is a free shipping promotion, it is limited to Ten-Ten Express. For areas that are not covered, please contact our customer service. For large quantities of goods, the default method is to use logistics freight forwarding, with the shipping cost collected upon delivery and self-collection.
8. About Receiving Goods
Due to the large volume of daily shipments, we will ship your order within 24-48 hours after your payment is successful, based on the order payment sequence. The delivery time may vary due to distance, weather, and the different procedures of different courier and logistics companies. Generally, goods will arrive in Jiangsu, Zhejiang, and Shanghai within two days, and in other regions, it will depend on the situation. If you have not received the goods after the corresponding number of days, please contact our customer service. We will help you check and urge the delivery, but the slow delivery time caused by weather reasons or the peak sales season of the courier or logistics company is not considered as a negative feedback basis. Please understand, and we appreciate your understanding.
9. About Product Photography
All photos on Alibaba are taken from actual products, but due to weather conditions, camera exposure, white balance, and the brightness of your computer screen, there may be some color differences in visual appearance. Our photography skills are limited, and the images may not be very beautiful, but they accurately reflect the original appearance of the goods without embellishing them.
10. About after-sales service
If you encounter any missing or quality issues with the goods after receiving them, please contact us promptly. For goods with quality issues, please take photos upon receiving them and send them to us via Alipay to confirm. We will provide you with a satisfactory solution. For winter sun machine-related products, we can offer free telephone guidance for installation, and also provide free QQ remote guidance services. If you need any help, we are very happy to receive your call for consultation!
