3. Regarding stockouts: Although we have direct access to the original factory supply, our offline distributors also move goods quickly. We will strive to ensure a stable supply, but stockouts are unavoidable. We ask our clients for their understanding. Should a stockout occur, we will notify the buyer within 3 hours to arrange a replacement, or we will complete the refund within 48 hours.

After-sales issues: Please inspect the goods before signing the receipt. If there are any damages or deficiencies, please do not accept the goods. Please contact our company first to explain the situation, and then request the logistics company personnel or courier personnel to provide proof before taking action.

Wholesale Readme (By conducting a transaction, you are deemed to have agreed to abide by the following terms):

You may not know our strengths, but you must know our weaknesses.

Low-end products, serving the masses. We sell at low profit margins, we can afford to lose money, but we can't afford to lose money. Please understand us after comparing the product's cost performance ratio. Please abide by the following conventions:

1. All product photos are taken from actual goods. There may be slight differences in each batch of goods entering the warehouse. The photos and introduction data are for reference only and should be based on the actual goods received. The style and color are sent randomly. Refusal to return or exchange goods for reasons such as color, style, data, or price differences.

Example (but not limited to):

1. The weight you listed online is 20g, but the weight I weighed is only 19.8g. I require a return and will bear the loss of our shipping costs, otherwise I will make a complaint and leave a negative review.

2. Your product price is too low, the quality is poor, and it is difficult to sell. I want to return the goods or the price is too high, and I must return how much fee as compensation, otherwise I will complain and give a low rating.

3. I don't like red, why did you send me a red product? I demand compensation for the mental loss, or I will return the product and ask you to bear the return shipping costs. Otherwise, I will make a complaint and leave a bad review.

Your exercise book has only 37 pages, why does it claim to have 40 pages? Deception, liar, you'll have to deal with this, otherwise I will complain and...

Second, for low-end products, we refuse to accept middle or negative reviews. Please measure the cost-performance ratio of the products before wholesale. Our products have survived the market for over 20 years and still have a huge market. In Taobao, we are in the business of making friends, and we refuse to give any reason for middle or negative reviews. Examples (but not limited to):

1. I refuse to believe in evil, I am here to give you a bad review. The product is only a few cents, I will buy 1000 of them, and give you 1000 bad reviews. I don't care about anything, I just want to feel comfortable in my heart.

2. Shopping on Taobao, I've long gotten used to looking for faults. If I didn't look for faults, why would I come to Taobao wholesale? Why should I not be allowed to evaluate? If the product quality is poor, I will give a bad review.

3. Customer service is poor, and the quality of the products is poor. I have something to say. Can I suggest in the positive review? Of course, we welcome it. You have visited our business, and the customer service is grateful to you. Why is the service poor? Why is the quality of the products poor? We welcome your constructive suggestions and improve our service, and we will provide better service for you and more customers.

III. Regarding transportation and delivery. Wholesale is primarily done through logistics freight, with shipments from Yiwu, a logistics hub. We do not collect shipping fees; you need to pick up your goods at the freight station and pay the shipping fees directly to the station. After placing an order, contact us to modify the shipping fee to 0.

The default shipping fee for shopping is the cost of Youspeed Express. There may be differences in some areas, please contact the customer service to confirm the shipping fee before payment. All wholesale goods do not include shipping, when sending express, if the shipping fee is insufficient, the customer service will contact you to complete the shipping fee, and the express shipping fee is collected. Any order refused to pay the shipping fee for any reason, we have the right not to ship.

Article 4: Details of Returns and Exchanges

1. Within 7 days from the date of receipt (as indicated by the shipping receipt signature date), if you find any functional failure in the product, please contact us immediately. We will not accept any claims after this period.

2. When the customer receives the goods, if the outer packaging box is severely deformed or damaged, it is necessary to open the box for inspection. If the goods are not received as required, and the damage or loss is caused by the logistics, we will not assume any responsibility (before shipping, there are inspection, supervision, and weight recording).

3. All customers are requested to protect the complete packaging of the product, ensure the completeness of accessories or related documents, and if the product itself has any quality issues, we will provide exchange or return services within the specified time period.

4. There is an acceptable 2% defect rate and damage in goods and orders. If there is severe damage after each transaction, please contact customer service within 7 days. After this period, if the customer does not contact customer service, it will be considered that the customer has given up the right to after-sales service, and the customer service will not accept the complaint.

5. For any damage rate exceeding 4% of the order, the buyer is responsible for the additional costs. That is, apart from normal wear and tear, we will compensate for a maximum of 2% damage per order.

6. The return shipping fee is borne by the buyer. For returns due to quality issues, the shipping fee actually charged will be the standard (e.g., if the shipping fee was 5 yuan, the buyer will only bear a 5 yuan shipping fee compensation for the return).

5. The following situations are not accepted for returns or exchanges.

1. The product packaging is incomplete, the accessories or related documents are not complete; unauthorized repair or modification; use or storage in an abnormal manner; beyond the product's expiration date; the returned product has been labeled, and the product has been falsified. The product can no longer be sold as a commodity.

2. When a customer returns a product due to quality issues, they are required to send the item back to our company using regular mail or courier service, with the customer paying the shipping costs. Once the company receives the goods, it will reimburse the shipping costs and the actual product costs based on the post office's list. If the customer returns the item without communicating with customer service, the company will reject the return.

3. All returns must be made using the real name of the customer (i.e., the name of the person who placed the order). Before sending the return package, it is necessary to communicate with the customer service and send the return list. The return package must include a return list to facilitate staff inquiries and improve efficiency.

4. If the return is made without prior communication with customer service, the return will not be accepted.

5. For returns or exchanges based on personal reasons, if the product is actually returned without any quality issues, we will not accept the return. The return shipping fee is the customer's responsibility, and any damage will be compensated at the actual price.

6. Please do not return non-company products. If there are such products, we will not refund them.

7. Refusal to advance freight costs for any reason, or situations where the return freight costs exceed the shipping costs, will not be accepted for a refund.

Company Introduction

1. Price, the eternal marketing tool. If you have an absolute price advantage for the same product, you are the winner.Yiwu Wangzan E-commerce Trading Company All products adopt the manufacturer's business model, allowing products from the early days of the founding of the country, which were a few cents, a few yuan, to reappear in the network world. By using professional e-commerce platforms, it provides higher efficiency, faster business expansion capabilities, lower capital operation threshold, fewer employees and human resources costs, reduces intermediary links, and leaves a huge development space. The advantageous price is a very effective tactic, it is the guarantee of traffic, and it is also the guarantee of profits.

2. The products are directly targeted at customer needs, economical and practical, with a wide variety and rapid update speed. Many manufacturers apply for patents, increase specifications, colors, and change packaging, all considering the product's profits and suppressing competitors, rather than considering the development and needs of the market. Yiwu Xiuya Daily Goods Trading Co., Ltd. starts from the needs of terminal customers, launches a series of daily necessities, kitchen and bathroom tools, small hardware, stationery toys, bamboo, wood, glass products, and other products closely related to daily life, never ending daily necessities. Adhering to the principle of economic and practical, from ordinary products to leading products, and then to market reputation products, continuously developing more products to meet the needs of modern people. How much market potential, as always.

3. Model, based on wholesale, the 'network innovative' entrepreneurial support model, unified management of shipment.Yiwu Wangzan E-commerce Trading CompanyWith an inventory of over 300,000 pieces in stock, we have launched the 'Six Unity' principle: 'Unified Supply, Uniform Price, Unified Management, Unified Storage and Transportation, Unified After-sales Service, and Unified Management System.' This approach is rigorous, standardized, reasonable, and fast in grasping industry and sales information, reducing risks, and helping small and medium-sized entrepreneurs achieve their business aspirations.