About pre-sale issues

1How many pieces are required for a batch, and do you support mixed batches? Are there any restrictions on the amount? How is the freight calculated? All products can be ordered according to the minimum order quantity indicated, with no amount restrictions! We support mixed batches! We support Alipay transactions! Each product has its weight listed, and the freight system will automatically calculate it when you make the order. There might be a slight error. If you have any questions, please contact our customer service immediately. 

2:When shipping, are the items sent randomly, or can I choose the style? Regarding the style and color, the default is to send mixed styles when ordering. If you have any special requirements, you can make a note when ordering. There is a field to make a note when ordering together, write the product code, style, for example: Y1Black (Color: Black), we will try our best to help you match it, but there may be some shortages. We hope everyone can understand. Please leave a message with your notes for large items. Small items are sent randomly. Colors and styles are sent randomly, but you can write a note, and we will try to match what you write. If there are missing colors or styles, we will send them to you randomly. Please forgive us! There is a column to write a note when you take a picture together.

3:Are the products on the shelf in stock? What should I do if there is a shortage? All our goods are sold in stock, and the precious babies displayed on the page are all in stock. Please rest assured to buy. Due to the large variety of goods and daily sales, there may be cases where a few products are not removed in time, causing stockouts. Please understand, and we will refund you for the products that are out of stock or not sent. Please contact our customer service as soon as you receive the goods, as we will not notify you one by one. Thank you for your understanding! 

4:I have already paid. When can the goods be shipped, and how long will it take to arrive? Since the company's daily shipment volume is quite large, we will ship your order after your payment.24-48Shipping will be done according to the order of payment, and the delivery time will vary depending on distance, weather, and the operational procedures of different courier companies. Generally, in the Jiangsu, Zhejiang, and Shanghai regions, it takes about 1-3 days.1-2Tian Dao, Anhui.Guangdong, Fujian, Shandong, Jiangxi, Beijing, and Tianjin are generally2-3Heaven, other regions3-5Heaven, remote areas4-7Oh, the logistics outside the province is usually like this.3-7Wow! About shipping: The couriers are all at night.5All orders are processed on a first-come, first-served basis, and most orders placed on the same day will be shipped the day after tomorrow. (We will try our best to ship your order as soon as possible!) Due to the large number of orders that need to be processed and the many customers who need to make changes to their orders, such as re-shooting, changing addresses, we will ship once we have completed the necessary arrangements. We will arrange the shipment as soon as possible! We hope you can understand! Our cooperating courier company is ...Yunda, ZTO, STO, YouSuand freight logistics

 About after-sales service and quality issues for returns and exchanges
1.delivery" 或 "receiving goods7Within (the date of the shipment signature as the standard) if you discover any quality issues with the product, please contact the after-sales customer service in time. We will not accept complaints after the deadline. The defective product must maintain the original packaging.(Please bring your own packaging and do not paste or write directly on the original factory box.")Accumulate more than five kilograms of returns, and the return freight will be borne by our company. Please accumulate5-10Return the kilograms by ordinary logistics, and the freight charge will be borne by our company. We refuse to use expensive logistics such as DEPPON, Best, Tiantihua Yu, etc. If there is any violation, the freight charge will be borne by oneself. There is no quality problem, no return or exchange of goods.

2.Please communicate with after-sales customer service before returning the product, and please cooperate in filling out the after-sales service form to ensure that your return can be handled in a timely manner.
3.Customers' specific requests for product colors or styles, we will try our best to meet, but cannot guarantee.100%Guarantee. If the color or style does not match, returns or exchanges will not be allowed.

4.For the situation where non-company-sold goods are sent to our company, we reserve the right to not process all returns and exchanges for this time and the cost of shipping will be borne by the customer. The goods will be directly returned to the customer.
5.The following conditions do not allow returns or exchanges:AThe product packaging is damaged or incomplete, and the product accessories or related documents are incomplete. BUnauthorized repair or modification. CNot used or stored in the normal way. DColors and colors are not exchangeable, and the goods beyond the post-sale service period. ESeasonal products are non-refundable after the expiration date (e.g., fans in summer and warm patches in winter).
6.After-sales service is a basic service of our company, and we are willing to provide good after-sales service for everyone. At the same time, good after-sales service also needs the cooperation of customers. Please read the above instructions carefully before returning or exchanging goods, and try to handle them in accordance with the above regulations of the company to avoid affecting your after-sales service.7.For products with damage or quality issues, if the weight does not reach five kilograms and the customer wishes to return, the shipping costs will be at their own expense. 
 About logistics, most provinces usually send goods by logistics. Yiwu logistics directly connects to the whole country, and it basically reaches cities at or above the municipal level. For county-level cities, it requires a transfer. After the goods arrive, the logistics company will call you, and you need to go to pick up yourself. Here, we would like to specifically point out. The service of Yiwu logistics companies varies, and we hope that before placing an order, everyone can contact a logistics company themselves. The method can be to find it yourself, and you can also call114Please inquire about the logistics point from Yiwu to your local area, find a place close to you. Then tell us the logistics phone number in Yiwu, and we will help you deliver to your service point.