1: The company currently cooperates with the courier: Shenton, Zhongtong, Huitong, PostPlease contact our online customer service for more information.

2: All ProductsSupport7-day no-questions-asked return policy, 15-day exchange policy,Products are exchangeable if they are not affected by secondary sales. The company will bear the round-trip shipping costs for quality issues (customized products are not eligible for returns except for quality issues).

3: If the product has a slight odor, it does not constitute a quality issue. New shoes are bound to have a slight odor. All the photos in our store are taken by ourselves. Color differences caused by different monitors and lighting conditions do not qualify as quality issues. The recommended size suggested by the store is based on the size that fits most customers. A small number of people may find it unsuitable. (Please refer to the sample for the bulk order.)

    Customers who return the shoes due to size incompatibility, odor, or color discrepancy, will be responsible for their own return shipping costs.。

4: If there are any quality problems or short deliveries after receiving the goods, the buyer must contact the seller within 12 hours from the time of signing to verify the situation. We will send a replacement or refund, and the buyer is responsible for any delays beyond this time frame.

5:, Double 12, and during the big promotion activity, the warehouse has a large number of orders, which will delay the shipment.If the warehouse makes a mistake in sending or missing items, we will provide corresponding compensation, or send a replacement, or return the goods, and the return freight will be calculated as our company's responsibility.

6: Most orders paid by 5 PM on the same day can be dispatched, with the vast majority being sent within 48 hours.

 Please contact customer service immediately if any orders exceed the time limit to investigate the cause.