Yiwu Tongxin Garden Toy Factory was established in 2006, specializing in the production of various types of plush toys, cushions, seat cushions, pillow, neck pillows, air conditioners, car pillows, stuffed animals and other home products. We adhere to the high-end route, and will strive to become the leading national fashion plush toys and home products, providing customers with high-quality products at low prices and perfect service. After years of efforts, our products have been exported to more than 30 countries and regions, including Europe, South America, South Korea, Japan, Dubai, Singapore, Malaysia, the Philippines, etc., and are popular in domestic chain stores, supermarkets, wholesale markets, Taobao Tmall malls, etc. Today, we hope to take advantage of the advanced internet platform to minimize the flow.The company provides quality and affordable supplies to toy merchants across the country. Contact information: QQ: 540466307, Phone: 13757921240, WeChat: 13757921240, Store address: Shop 1749, Street 11, Zone C, International Commerce City, Yiwu, Zhejiang Province, Factory address: Xi'an Village, Houzhai, Yiwu, Zhejiang Province.

Ordering 300 pieces or more allows for customizing with customer's logo! For more new models, please contact our customer service to receive a quotation, and choose more!

Please contact customer service to modify the shipping fee before making a purchase.

1. How many pieces are required for a batch, and is mixed batching supported? Are there any restrictions on the amount? How is the freight calculated?

All products can be ordered as per the minimum order quantity indicated above, with no limit on the amount, and we support mixed orders. Transactions can be made using Alipay!

The default shipping fee might be slightly inaccurate. After submitting the order, the customer service will update the shipping fee in a timely manner based on the weight and region.

Please contact our customer service for any shipping fee issues. We are always here to assist you!

2. Are the products on the shelf in stock? What should I do if there are no stocks?

All our products are sold in stock, and all the products in the store are well-stocked, so you can rest assured to buy.

Due to the large variety and high sales volume, if there are any stockouts of individual products, we will promptly inform you via Alipay.

Contact or call for processing, hope you understand!

3. May I ask if your products support customizations?

Dear customer, our products support custom-made services such as custom-made according to your drawings, samples, and printing of your logo. For specific requirements, please consult our customer service!

4. About the invoice issue?

We can issue both ordinary invoices and value-added invoices. The prices of the goods and shipping fees do not include tax. For tax points, please contact our customer service for consultation. Thank you.

About the color difference issue

All the goods in our store are photographed with 100% actual objects, as much as possible to maintain consistency with the actual objects, but due to the differences in lighting and display devices

It is inevitable to have color difference issues, and the final color should be determined by the actual product.

About shipping

When the item is out of stock, we will notify you immediately to exchange or refund, and items with stock will usually be shipped within 48 hours.

The default shipping method for our store is by postal parcel. Wholesale customers with large quantities should make plans 10-15 days in advance and we do not accept urgent orders.

About Receiving Goods

Please inspect the goods at the time of receipt and sign for them, confirming that there are no errors before signing. Once signed, it represents that you acknowledge the receipt of the goods is correct.

To ensure the interests of both parties, please support and cooperate.

★ About hair removal issues

  Dear, after receiving the goods, did you find that they shed? Please don't worry, the plush toys themselves do not shed.
   Because it's a new product, there might be some loose hairs and filling fibers.
   After you receive it, pat it a few times, shake it a few times, and the loose hair will be removed.

★ About the Size Issue
   All the items are measured in real size, and the plush toys are soft with some error (about 3 cm).

★ About the Packaging Issue
  We use fluff-removing machines to pack them because the toys are quite large.
   Only after transporting the products can we better protect them, so when you receive the products, they may be slightly different from what you described.
   Small or slightly wrinkled, please don't be surprised, as this is a normal phenomenon. Open it and shake it a few times under the sun.

  Expose for half an hour, and immediately recover!

★ About the shipping time

  Orders placed before 2 PM will be shipped as soon as possible, and if not completed on the same day, they will be shipped the next day. For large quantities, the shipping time may be extended accordingly.

About after-sales issues

  The sign 'This product supports a 7-day no-reason return policy' displayed at the top right corner of the baby page indicates that it supports 7-day no-reason return and exchange. It supports 7-day no-reason return and exchange.

The product, dear, can be returned within 7 days after receipt, provided that the product has not been washed, the label has not been removed, has not been worn, and has no residual odor, and does not affect secondary sales.

"受"在中文里通常指的是接受、承受或受到的意思。在英文中，"受"可以翻译为"receive"、"suffer"、"undergo"等。例如： 1. 接受 - 翻译为 "receive" 2. 承受 - 翻译为 "suffer" 3. 受到 - 翻译为 "undergo" 请提供具体的句子或短语，以便我为您提供更准确的翻译。For returns due to non-quality issues, the shipping fee for the return is the buyer's responsibility. If the item is automatically returned due to reasons such as refusal or uncontactable recipients, the shipping fee for the original shipment and the return fee must be borne by the buyer.

  The product purchase belongs to commercial trade behavior" displayed at the top right corner of this product does not support a seven-day no-reason return policy. Please ensure you understand the product before making a purchase.