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Welcome to our store. In order to provide better service for our customers,

Please read the following content before purchasing, thank you for your cooperation!

All the products in our store are real pictures, and there are detailed descriptions of the products (material, size, weight, etc.), please rest assured to purchase!

Product Description:

All product descriptions include instructions on packaging and ordering methods. Please place your orders according to the requirements. If you have any special needs, please confirm with the customer service before placing your order with a note.

Our store specializes in festival supplies, and most of our products adhere to the principle of value for money. However, each customer's requirements and degree of pickiness are different. Seasonal festival products have their unique characteristics, and we cannot guarantee that each product is perfect. Due to mass production, there may be minor flaws, but they will not affect your use. If there are serious quality problems, we will resolve them for you in time. Please consider carefully before making a purchase if you cannot accept minor flaws!

2、Color and Size Specifications:

Due to the differences in the background, lighting, and the color reproduction of computer monitors, the color difference and color of the goods may vary, which is beyond our control and is not considered a quality issue. The goods are subject to actual items. Those who are very sensitive to color differences and minor imperfections should carefully consider before making a decision to order. All goods are handmade, and the dimensions are measured by hand, so there may be some errors. Due to the diversity and irregularity of festival products, please choose with caution, pay attention to the dimensions and product introductions, and consult the customer service in advance if you have any questions.

3、关于发货：

After the buyer places an order and makes payment, we will ship the goods within 48 hours (two days). If there is a shortage, we will contact you by phone or Alipay. All shipped products will not include a list, and if there is a need, please note it. Customized products will be based on the agreement between both parties.

Express logistics:

Small items are shipped by default by express delivery. Large items are shipped by express or small logistics companies. If you need to send goods by logistics, please communicate with the customer service to indicate, so that you can pick up the goods in the shortest time and the nearest location.

We hereby solemnly declare that we have no control over express delivery and logistics services. Please do not use your dissatisfaction with the service attitude and the time it takes for delivery as a basis for evaluating our performance.

5. About Receiving:

Please make sure to personally sign for the delivery. If someone like family members, friends, or the gatekeeper signs for you, it will be considered as if you have personally signed. Please open and inspect the goods on the spot before signing.

If there is any damage to the goods during transportation, please verify, claim compensation, or refuse to accept the delivery directly from the delivery personnel.

6、关于售后：

If you encounter any product issues, please contact us promptly upon receipt, and we will provide you with a reply for replacement or exchange. We will no longer accept any claims after the deadline.

If there are no quality issues, the product sold will not be exchanged or returned. If the buyer has personal reasons, such as not liking it, a significant difference from the pictures, not meeting expectations, dissatisfaction, or not as good as expected due to subjective factors, the product purchased by the buyer is not supported for exchanges or returns.

For bulk orders placed by online sellers and offline wholesale customers, if there are any quality issues with the products, we can offer a replacement service for the defective items. However, if the goods you purchase are not sold or are completely sold, and the issue is not due to the quality of our products, we are unable to provide a return service. Please, the purchaser should make their orders according to their own sales situation!

7、关于评价：

Your honest evaluation is our relentless motivation to move forward. If you are satisfied with the goods and feel happy, please give us encouraging positive feedback.

Please contact our online customer service immediately if you encounter any issues, and we will provide you with after-sales service. Your satisfaction is our pursuit!