• Note: Due to the nature of wholesale orders, our warehouse may not always have stock on hand. In the event of stockout, we may have to ship the goods directly from the factory. As a result, the batch of products may differ, leading to some degree of variation, which is considered normal. We do not accept returns or exchanges. If you are concerned about this, please proceed with caution.

1. About the shipping courier
Default delivery is by Best Express and Postal, and for orders over 3 kilograms, we will use STO Express. We do not accept specific delivery requests. All goods will be delivered to each customer normally, so there is no need to worry about this. For bulk orders with a weight of hundreds of kilograms, we will send them by logistics and require self-collection.
II. About the Shipping Time
Ordered before 4 PM, the goods will be sent the same day, and the latest will be sent the next day.
III. About Free Shipping
The shipping fee is included for orders that meet the condition of 88 yuan or more and weigh less than 3 kilograms. Please note that Hainan, Gansu, Inner Mongolia, Xinjiang, Ningxia, Qinghai, Tibet, and Taiwan, Hong Kong, and Macao are not included in the free shipping area.
Section Four: About Invoice Issues
Our store can issue VAT ordinary invoices and tax invoices. For VAT ordinary invoices, we can issue them when the amount reaches 100 yuan, without any surcharge. For tax invoices, we can issue them when the amount reaches 1,000 yuan, with an additional 11% surcharge.
V. About Receipt Issues
This store can provide free stamping receipts. If you need a receipt, please note to open a receipt in the message on the order.
Section Six: After-sales Issues
All products in our store are genuine and guaranteed for quality. If there are any quality issues, you can return or exchange them. For non-quality issues, the return or exchange shipping fees will be borne by the customer.
Section 7: Customization Issues
This store is a factory direct sales store, all products are produced by our own factory, and most products can be customized, but there is a quantity requirement. Customers who need to customize should contact the customer service for detailed information!

Yiwu Wenyuan Stationery Co., Ltd. was established in 1998, covering an area of 12,800 square meters and a factory area of 38,000 square meters, with more than 580 employees. Wenyuan Stationery has advanced production equipment, including board machines, blow molding machines, sealing cutting machines, injection molding machines, and a variety of mechanical equipment. It has a variety of professional technical personnel. While focusing on product development and production technology research, it fully implements the ISO9001:2000 quality management system. After more than a decade of development, Wenyuan Stationery has grown into a comprehensive professional stationery company integrating research and development, production, and sales.
Wenyuan Stationery is committed to providing customers with high-value-for-money office supplies. Its brand "Chuangyi" series of stationery and office products, especially the PP office series and injection molding stationery series, are renowned as the representatives of the "practical office brand". The products of "Chuangyi" brand, such as file folders, data books, file boxes, business bags, wallet, long tail clamps, staplers, three-pronged staples, whiteboards, and so on, are popular all over the country. They are also deeply loved by business customers in Southeast Asia, West Asia, and Europe and America, and the share of exports has risen year by year. In 2008, the production and sales volume of "Chuangyi" products had already exceeded one billion, and they have been advancing in high spirits. The market share of the domestic and international markets has been on an upward trend year by year.
In 2008, the 'Chuangyi' brand products won numerous honorary titles such as 'Jinhua Famous Trademark', 'Jinhua Brand Product', and 'Zhejiang Brand Product'.
"Create the world, change the landscape!" – In 2009, "Create Easy" was filled with unbridled enthusiasm for integrating resources, with "Create" as its priority, aiming to achieve a new market structure in partnership with collaborators.
Wenyuan Stationery stands firm in the market, serves society, and is steadfast in its pursuit of the prosperity of the stationery industry!