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Regarding purchase selection:
For the convenience of purchasing and assigning tasks, please use the self-service ordering system. If you have any questions during the purchase process, you can directly contact the online customer service, and we will patiently help resolve them for you.

Regarding payment:
Support ordering and payment via Alipay online directly, or transfer funds in special cases.

Regarding inventory:
All available items are in stock, but due to high daily shipments, there is a certain time gap between your order payment and inventory allocation. Therefore, we cannot guarantee that there will be shortages when your goods are distributed. To avoid this, please pay promptly after placing your order. The order sequence in the company’s system is determined by the order payment timing of customers. If such a situation occurs, warehouse staff will contact you by phone. Our customer service will also communicate with you directly.

Regarding shipping:
After you make the order and pay, we will arrange the shipment and prepare the goods promptly. Please understand that our urgency to deliver is greater than yours, so we will definitely arrange the order and prepare the goods for you as quickly as possible. Generally, orders placed and paid before 3 PM can be shipped on the same day, except in special cases.
Regarding after-sales service:

If you encounter any issues with the goods you receive, please contact our online customer service immediately and let us take photos for verification at once. We will provide you with a satisfactory solution as quickly as possible. All employees of our company adhere to the principle of integrity when dealing with every customer. Please have no doubts; if any problems arise, we will resolve them promptly. Whether it is a service issue or a product problem, we will actively help you solve it. Everything we do is aimed at resolving your concerns. When returning or exchanging items, be sure to keep the tracking number you received. This number will be required for after-sales processing. Otherwise, we cannot open the received package to ensure its safety.

Regarding evaluations:
Your feedback about us is very important. Please avoid giving mediocre or poor reviews. Poor reviews are not effective ways to solve problems. We truly hope to retain every customer and every friend who likes us through our sincerity, and we also hope that all customers have a pleasant experience with online shopping each time! Meanwhile, we reject any visits related to poor reviews. We will persist in resisting those guests who threaten us with refunds and gifts using mediocre or poor reviews. If you confirm receipt promptly and give a 5-star review, we will send a small gift.